@ConsumerUCC As the regulator of the telecoms, please consider looking into the Airtel Smartconnect product. Clients are enticed into paying for a service they never receive. No refunds are processed and no explanations given. These are elements of fraud. Check their timeline.
@UCC_Official As the regulator of the telecoms, please consider looking into the Airtel Smartconnect product. Clients are enticed into paying for a service they never receive. No refunds are processed and no explanations given. These are elements of fraud. Check their timeline.
@bigalanX@Airtel_Ug Don't risk my friend. Read the replies to the posts on this product. You will pay and never get connected. Save your dimes and possibly try another provider that delivers.
@bjama_b@Airtel_Ug I wish I had read this before paying for this service. Chaps ate our dimes and failed to deliver the Internet. Ironically, they don't even have the curtesy to explain themselves. It's like we just donated unknowingly to airtel.
@miracleman200@Airtel_Ug Same thing happened to me. After "easily" deducting the 129,000 to signup I'm chasing for service activation for days with no clear/actionable feedback. We got played/scammed.
@AllanSseky@LaudrapTonny@Airtel_Ug Sorry man,but these chaps are terrible at customer service. Interestingly @nwscug and @UEDCLTD are doing a better job with case management. This private venture is a joke!
@FelixFilly83720@TherealUGman@Airtel_Ug Shared frustration my friend, been chasing service activation for days with no clear feedback. Chaps are terrible! Try another provider
@Airtel_Ug@LynnCherop It appears to be their trend around the smart connect. Paid for one on Tuesday, 129,000, they installed it with no bundles and I'm stuck in a never ending support loop of "be patient" while spend the same amount on an alternative provider. This product might be bufeere