@mv54846208@Zendesk We apologize for the delay as our teams are busier than usual right now. Your patience is appreciated while our teams work hard to respond to you as soon as possible!
@Taskrabbit@IDarylWebster Don’t waste your time contacting their “support”. Time for Taskrabbit to take ownership of their brand and fix a completely broken system.
@Taskrabbit@BrandonCanTweet Save yourself the energy, the @Taskrabbit “support” infrastructure will simply gaslight you, spin in circles, deflect and mark the ticket is complete.
@Taskrabbit Clients deliver payment. Taskers deliver work. 10 days still no response, you tweet “busier than usual.” That is not upholding your end. Your @Zendesk setup does not investigate or resolve. It issues delay scripts and closes the conversation.
@mv54846208@Zendesk Hi there, we'd like to hear more so we can look into this for you. Could you send us a private message with the email address associated with your Taskrabbit account and details about what happened? Thank you!
@mv54846208@Zendesk Hi there, we'd like to hear more so we can look into this for you. Could you send us a private message with the email address associated with your Taskrabbit account and details about what happened? Thank you!
Taskers fulfill our end of the contract, so why can’t @TaskRabbit? Your support agents completely dodge responsibility whenever the app breaks. Obvious system glitches are costing us money, and your team does nothing. #TaskRabbit#CustomerService#AppGlitch#ZenDesk@Zendesk
@Taskrabbit@Zendesk
You asked for a DM on 9/27. I sent it. On 10/7 I confirmed there was still nothing. Your response is that your teams are “busier than usual.”
@mv54846208@Zendesk We apologize for the delay as our teams are busier than usual right now. Your patience is appreciated while our teams work hard to respond to you as soon as possible!
Taskers fulfill our end of the contract, so why can’t @TaskRabbit? Your support agents completely dodge responsibility whenever the app breaks. Obvious system glitches are costing us money, and your team does nothing. #TaskRabbit#CustomerService#AppGlitch#ZenDesk@Zendesk
@LifeAtTJXCanada@WINNERS 0/10 experience at Metrotown. Your useless customer service department is a joke. Monday–Friday 9–5 Eastern hours is rich for resolving complaints. Clearly outsourced to a third party!
Sometimes I enjoy walking through @saveonfoods simply for entertainment purposes. Even during an affordability crisis, their basic white label goods are 40%-80/% more expensive than their competition. Shame on Pattison Food group.
@TeamYouTube I am a paying YouTube Premium subscriber and I am completely locked out of my account due to an infinite verification loop. Your help articles don't work and I cannot access live chat. DM me immediately so a human supervisor can look at my account.
@AmazonHelp Thanks for the fast reply. That’s just the thing, I have multiple times and staff keep insisting I verify account via the app or refuse to talk to me all together. Even filed a bbb complaint as a last resort. 🤷♂️
Locked out of my Amazon Business Prime account. AI is demanding a security code for an unrecognized card I don't own. Spent 2 weeks in support loops, ignored by executives, your call center, and my BBB case is being met with broken links. Fix this. @AmazonHelp@AmazonBusiness