Mark Waltham

Brit, recovering consultant and father of twins....... I love skiing, golf and all things marketing

[Mark Waltham @mwaltham]

@Delta big shout out to your gate agent Ali in Charlotte (gate A37 for DL5626). Super helpful and professional. Supported a coworker and I change flights. TY Ali

[Mark Waltham @mwaltham]

@Clear 0/2 for this trip. Closed in BOS yesterday and now 15 minutes longer to get through pre-check in ATL. Remind me what the value prop is for my $$

[Mark Waltham @mwaltham]

@Delta your agent Roberta in Atlanta just shut the gate on 5 waiting customers without announcing final boarding - DL2990. Terrible service

[Mark Waltham @mwaltham]

@BananaRepublic Customer service - you are offering a discount for first time customers, but emails aren't coming through (checked spam, etc)

[Mark Waltham @mwaltham]

@VerizonSupport That is tough. My neighbor had Comcast out with 3 hours

[Mark Waltham @mwaltham]

@VerizonSupport internet went down this afternoon. Agent advising Friday earliest call out. Any I can do to expedite? I'm WFH and young kids have to use zoom for school

[Mark Waltham @mwaltham]

@JetBlue just landed on flight 2577 (BOS-LAS). Props to the crew for amazing service. Thanks guys

[Mark Waltham @mwaltham]

#AmericanNinjaWarrior totally irresponsible broadcasting showing EthanSwan hanging from a crane.

[Mark Waltham @mwaltham]

Excited to be part of Wayfair’s continued growth. My team is hiring, so let’s connect if you’re interested to learn more! #onlineshopping #furnishings  #retailing https://t.co/zBcPp577ze

[Mark Waltham @mwaltham]

We are hiring!!  Wayfair is rapidly growing and we are looking to hire entrepreneurial risk takers to help grow our CastleGate fulfillment business.  Check out our career site: https://t.co/cZb1q0l1MT

[Mark Waltham @mwaltham]

@MoltonBrownUSA love the brand / product, but you guys should really do a better job of managing shipping. Ordered 36 hours ago, still waiting for tracking number. #eCommerce #fail

[Mark Waltham @mwaltham]

@USPSHelp Your IVR is a disaster. I've just been going in circles for 20 minutes. How do I talk to a real person?

[John Hancock @johnhancockusa]

Dr. Aaron Baggish, Boston Marathon Medical Director, explains the science behind the "runner's high". #BeBoston

[Mark Waltham @mwaltham]

@Bridj any idea when your app is coming back online? Valentine's day is a tough day for outage, #ubersurge

[Mark Waltham @mwaltham]

@Uber_Support thanks for the swift reply. Ticket submitted

[Mark Waltham @mwaltham]

@Uber_Support regular user. no notification that boston flat fare available. only offered 10 ride package #frustrated #poorUserExperience

[Mark Waltham @mwaltham]

@Uber_Support hey uber, I REALLY appreciate the fast response, but that link still doesn't work. I want to buy, not get a notification....

[Mark Waltham @mwaltham]

@Uber_Support link is pointing me to the sign-up page, which is saying it will notify me when available in my city. Which it should be now?

[Mark Waltham @mwaltham]

@Uber_Support have you stopped offering the flat fare program for October? My app won't let me purchase.... (in the BOS market)

[Mark Waltham @mwaltham]

@Uber_BOS have you ceased the flat fare program for October? My app won't let me purchase...