tired

[tired @nails70]

@EE day 1 of broadband and TV, NGL, it is not going well. TBH, its a bit shit

[tired @nails70]

@virginmedia I have sent all the details in a complaint

[tired @nails70]

@virginmedia A week without service. A spade went through your cable in my garden—your engineer later confirmed it was laid just under topsoil. I called twice, clearly reported it as external, yet you sent an internal engineer. Still not fixed.

[tired @nails70]

@HolidayExtras hi. I am having trouble with one of my bookings and nearly got scammed by someone pretending to be your support. Can u contact me please or check your dms

[tired @nails70]

@HoliidayExtras_ Thanks, replied

[tired @nails70]

@HoliidayExtras_ I have sent you some DM's , and you have not responded. Can you have a ook

[tired @nails70]

@HolidayExtras Thanks

[tired @nails70]

@HolidayExtras hi. Is your Live chat not working? Trying to speak to an agent, as your virtual chat cant help and they have told me I need to speak to you

[tired @nails70]

@Super6 why have you suddenly started asking for all my PII to play super6. How can you verify me, when you dont have any info other than my email address & DOB?

[tired @nails70]

@Marieflo84 @virginmedia Same here

[tired @nails70]

@BigBoyler Hello 👋

[tired @nails70]

@virginmedia Yep. All afternoon and all night with no service and no updates. It is back on this morning, but for how long.
Shocking customer service

[tired @nails70]

@virginmedia terrible terrible service from you again. No Internet, called to be told there is an outage of BT in my area. No one, who uses BT has an outage near me. I cant work as I have no Internet or even TV to watch.

[tired @nails70]

@uk_franklyn No

[tired @nails70]

@garyb007 @virginmedia @ParamountPlusUK Very true. Terrible service

[tired @nails70]

@virginmedia What do you think? And yes they advise there are multiple outages

[tired @nails70]

@virginmedia Internet has been down since 11, called call centre twice. No joy, app just keeps taking me on a loop saying that I need to call you. This is terrible service. Trying to wfh and having no joy with 'friendly team'.

[tired @nails70]

@virginmedia 0345 number as this was the issue line. There are outages all over the uk. The outage map looks like a weather warning map

[tired @nails70]

@virginmedia I did, and they said call back in 4hours..... Really helpful