Napster Help

We're here to help! Please contact our support team at or email us at [email protected]

[Napster Help @napsterhelp]

@GDGD54626317 @napster We’re constantly working to expand our catalog, but some releases may take longer. We appreciate your patience and will share your feedback with our content team.

[Napster Help @napsterhelp]

@robert_kegel Napster does have a Smart TV app! Please email your account details to [email protected], and we’ll guide you on how to install and use it on your Smart TV. Let us know how we can assist!. Thanks

[Napster Help @napsterhelp]

@GDGD54626317 @napster @rodolpheburger Hi! Thanks for reaching out. We’re aware of the delay with these two albums and are working to resolve it as soon as possible. Thank you for your patience and understanding!

[Napster Help @napsterhelp]

@Lil_Fed0ra We’ve fixed the issue with the billing info page. Please try again and let us know if you encounter any further problems. Thank you for your patience!

[Napster Help @napsterhelp]

@https_ailleurs @mor_gane19 Thanks for reaching out. We always appreciate hearing from our customers. Please reach us at [email protected]. Thank you for your support !

[Napster Help @napsterhelp]

@thebendungan Thanks for reaching out. Our support team is standing by to help. Please reach us at [email protected]. Thank you.

[Napster Help @napsterhelp]

@davehb101 We are sorry to hear that our website is not working. Can you please email us at [email protected] along with the error message you are getting to help you out? Thank you very much.

[Napster Help @napsterhelp]

@Lil_Fed0ra We are truly sorry for the inconvenience. We're experiencing technical problems right now and our team are working hard to fix it. We'll be back with you shortly. Please reach us at [email protected]. Thank you!

[Napster Help @napsterhelp]

@StuntTweets We are really sorry for the trouble. To assist with this issue, it would be helpful to have a little bit more information. Can you please reach out to our support team at [email protected] so that we can help you better.

[Napster Help @napsterhelp]

@e_phemera Dear Customer,

Thank you for contacting Napster Customer Support.

I am sorry, you are unable to access Napster. I apologize for any inconvenience caused. Sure, I will assist you.

We recognize your concern and value you as a longtime subscriber.

Please note that our techni...

[Napster Help @napsterhelp]

@TheJimKBakery Dear Customer,

This is a follow-up email for the response we had sent earlier.

Please note that our team fixed the issue with our application.

Please restart your device/computer and try to access Napster. If you are still having issues, then reply to us to reset your pass...

[Napster Help @napsterhelp]

@TheJimKBakery Dear Customer,

Thank you for contacting Napster Customer Support.

I am sorry, you are unable to access Napster. I apologize for any inconvenience caused. Sure, I will assist you.

We recognize your concern and value you as a longtime subscriber.

Please don't worry. This is...

[Napster @napster]

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[Napster Help @napsterhelp]

@carkel201 We are sorry for any inconvenience caused. Our support team is standing by to help, you can reach out by going here: https://t.co/XSO5yWLUTj. Thank you.

[Napster Help @napsterhelp]

@carkel201 We are sorry for any inconvenience caused. Our support team is standing by to help, you can reach out by going here: https://t.co/XSO5yWLUTj. Thank you.

[Napster Help @napsterhelp]

@Lil_Fed0ra Dear customer,

Thank you for contacting Napster,

I apologize for any inconvenience caused by this.

In this case Please uninstall and reinstall the app.

Please note: uninstalling the app will delete your downloaded music and clear the queue. So please make a playlist for yo...

[Napster Help @napsterhelp]

@Lil_Fed0ra Dear customer,

Thank you for contacting Napster,

I apologize for any inconvenience caused by this.

May i know what is exactly happening when you try to access that playlist what is the error message your getting from napster?

Thank you for being patience.

Thanks and Regar...

[Napster Help @napsterhelp]

@Lil_Fed0ra Dear Customer,

Thank you for contacting Napster Customer Support.

I can able to see your playlist ‘Lil Fedora with 2137 songs.

Can you please give a try with the browser and check that can you able to see your playlist use the link to login to Napster website ...

[Napster Help @napsterhelp]

@Lil_Fed0ra Dear Customer,

Thank you for contacting Napster Customer Support.

I totally understand that your songs are missing from playlist can you please help us with your registered email and playlist name/

Please reply to this email.

I hope this information helps you.

Else y...

[Napster Help @napsterhelp]

@TAKB2008 We are sorry to hear that you're having issues with playing music. Our support team is standing by to help. Please reach us out by going here: https://t.co/XSO5yX2XVj. Thank you.