@virginmedia messes up again! Charges me £53.38 for my old contract that should have been cancelled leaving me in arrears even though the operator repeatedly assured me I wouldn't. I even have the email to say its cancelled! @ombudsmanuk
@virginmedia
Internet been down since Sat & meant to be working next day but keeps getting extended! Im losing money as meant to be working from home. Spoke to Caitlin in the faults department and was very unhelpful with a stinking attitude. Can't even speak to a manager! Awful
@virginmedia How is this going to get my internet fixed? I would like a deadlock letter or I'm going to the media. There are lots of other people in my area who I also have onside who have the same issue.
@virginmedia It's been extended yet again and I've still not received a call from the manager! Trash company! I've spoken to @financialombuds and they've advised me to get a deadlock letter from yourselves. I would like one as this is not on.