@DollarCars Still, no solution, post "investigation"...my wife and I are being penalized for a mistake made by the @Hertz / @DollarCars teams. We're canceling a multiple hundred dollar reservation because of this...doesn't seem like the right outcome for a rental company in this crisis.
@Hertz@DollarCars Your support team has hung up on me multiple times. They even hung up on the local agent I was dealing with and have refused to help us with an issue on our rental reservation. No one is helping us. The customer service is horrible.
@Hertz Still, no solution, post "investigation"...my wife and I are being penalized for a mistake made by the @Hertz / @DollarCars teams. We're canceling a multiple hundred dollar reservation because of this...doesn't seem like the right outcome for a rental company in this crisis.
@HomeDepot Such frustrating service. Called two different stores in San Jose, CA - >15min wait. Then Hillsdale rep Catalina tells me I can't purchase over the phone for my handyman to pick up?? Some stores I can, others no??