netranjeeb lenka

[netranjeeb lenka @netranjeebl]

Order some item yesterday from @bigbasket_com. Marked delivered but was not. I am trying to reach the customer care, but each time I get a false assurance that somebody will call me back. It’s almost a day and nobody has called me yet. Really bad experience with customer support.

[netranjeeb lenka @netranjeebl]

5.Refund initiated-5 to 7 working days to reflect money in the account.

[netranjeeb lenka @netranjeebl]

Cancellation request C/20260819155852781
Apparently @LivpureSmart takes close to a month to refund the money where it expected me to take less than 5 minutes to make the payment while booking it.

[netranjeeb lenka @netranjeebl]

1. Request for cancellation- someone will contact from cancellation takes 48 hrs
2. You confirm cancellation- They take 7-10 days to approve your request.
3.Your device pick up- 48 hrs
4.Refund- apparently I will receive a link to provide my account number to receive money-48hrs

[netranjeeb lenka @netranjeebl]

@IndiGo6E At Bangalore airport when I received my bag pack it was completely wet and all my electronic items had water all over it since it was raining. I’ve been a loyal customer and flying with Indigo since almost 15 years. Now this recent experience forces me to think twice.

[netranjeeb lenka @netranjeebl]

@IndiGo6E

Half baked information was provided in the itinerary regarding baggage allowances. The staff (especially someone named Maheswari or Maheswati or Mausami who identified her as the counter supervisor and claimed that there was no boss above her when I requested to speak

[netranjeeb lenka @netranjeebl]

someone higher up on 8th Aug around 12PM at Bhubaneswar airport) at the counter were unprofessional and rude when I wanted to clarify on the allowances. I was forced to check my laptop bag pack because they wanted to charge me for excess baggage.

[netranjeeb lenka @netranjeebl]

@IGPcom 5 days. No resolution, no calls.

[netranjeeb lenka @netranjeebl]

Disgraceful service from @IGPCom! Order #17782352 (Pink Gerberas) never arrived. Tracking shows no attempt was made & no one called, yet you’re lying about a "failed delivery."
Refusing a refund to my original payment is illegal. I don’t want wallet credit! Refund me NOW.

[netranjeeb lenka @netranjeebl]

@IGPcom @RajveerSrishti No it has not resolved. I am forced to take wallet refund instead of to my original source of payment.

[netranjeeb lenka @netranjeebl]

@RajveerSrishti @IGPcom Happened same with me for a bouquet. They are the worst service providers falsely claiming that delivery was attempted. They even offer to re deliver. They don’t even understand what an occasion means. How are they in this business!

[netranjeeb lenka @netranjeebl]

#igp #igpcom #CustomerExperience #ConsumerRights

[netranjeeb lenka @netranjeebl]

Booking ID ending with 5045. PNR: B7F5QJ. I have not received the full refund yet. @makemytrip is saying @AkasaAir has not refunded fully. @AkasaAir is saying otherwise.

[netranjeeb lenka @netranjeebl]

@makemytripcare Looks like the support executive Mr. Bhawani Shankar is deciding my fate. After multiple requests he created this request but seems he closed immediately. My question remains the same how the full refund was applicable for the other booking?

[netranjeeb lenka @netranjeebl]

@AkasaAir

Booked flight for 28 Dec, 13:55 (QP1752). On 26 Dec, Akasa Air emailed saying “Flight changed to QP1753 and no change in departure time.” But on 22 Dec, I accidentally discovered online that my flight was rescheduled to 5:15 AM! No communication.

[netranjeeb lenka @netranjeebl]

@makemytripcare I’d bookings ending with 5405 and ending with 1107. They’re same excpt Psngrs. 1107 got full refund but for 5405 I get the reason Trip secure is non-refundable. How was it refundable for 1107 then? Is everything dependent on the goodwill of support executive and my luck?

[netranjeeb lenka @netranjeebl]

@makemytrip @AkasaAir Why should o pay for the ancillary charges?

@DGCAIndia @MoCA_GoI @jagograhakjago #ConsumerRights

[netranjeeb lenka @netranjeebl]

@makemytrip @AkasaAir Where as @AkasaAir is saying that they have refunded the full amount. So as a customer I think I have not clue what is the truth. I want to have the ancillary charges refunded as @AkasaAir preponed the flight 9hrs without intimating me and I have cancelled the booking.

[netranjeeb lenka @netranjeebl]

@AkasaAir @makemytrip @airsewa_MoCA I received the reversal of convenience fee. Why haven’t I received the ancillary fees? I haven’t taken any service so why that is a deducted from @makemytrip when @AkasaAir has confirmed that they have refunded full amour to @makemytrip

@DGCAIndia @MoCA_GoI

[netranjeeb lenka @netranjeebl]

@AkasaAir @makemytrip Update: I just reached out to Akasa airlines, they have confirmed that they have refunded the full amount without any deductions. My question to @makemytrip why am I charged with these deductions?
@airsewa_MoCA

#TravelRefund, #CustomerService, #TravelScam, #makemytrip