@virginmedia how can I arrange a refund for lack of service? BB & TV down for nearly 24hrs, your call centre staff have been horrendous to deal with and I am sat inside on the best day of the year so far, awaiting an engineer - with zero confidence that they’ll actually arrive!
@GWRHelp just wanted to say how lovely Sanchez at Paddington station around 5pm today was to me! A real ray of sunshine, my chat with him made my travel so much better! Please pass on my feedback to him.