@romanoriginals Why are your refunds sooooooo slow. I’m todays online retail age it should not be like this. It’s my money not yours. Trading standards, credit card charge back and report to PayPal if I don’t get my money in the next day or so. Buyer beware
Dear @trussliz / @RishiSunak the cost of living crisis has left millions worried how they'll make ends meet.
I'd like to formally invite you, as the new PM, to join me asap once you take office for a special hour's @itvMLshow discussion/Q&A to answer/ease people's concerns.
@AsdaServiceTeam We are in 2022. It’s not like Apple Pay is a recent thing. There are no signs in store to say you can’t do this. You’ve wasted my time, effort and fuel. Ridiculous #poorservice
@AsdaServiceTeam ridiculous policy of not refunding by the same method of payment when paying by Apple Pay. Nothing up in store to say it isn’t possible. People that pay by Apple Pay don’t carry the card. A waste of my time and petrol now having to go home to get the payment card
@_holtygirl@Mattm_Williams Did a podcast ever happen? I can’t find one anywhere? Only the back catalogue from 2018? @simonmayo Please help me find it if it exists?
@MartinSLewis@MoneySavingExp I’ve been trying to change my British Gas billing to monthly to try and see costs more clearly. To do that you can’t be on DD and would therefore have to pay more per units etc. Seems so unfair. What would you suggest?
@SilverstoneUK After 4 hours waiting I got through the whole process including my card details. It said payment being processed and crashed me back to the queue. How can I be sure it has booked me a slot or not? Such a disappointing process and worrying I don’t know if you’ve charged me or not!
@TUIUK Once again you are disgracing yourselves @TUIUK you know your won’t be flying to Cyprus next weekend so why not put us out of our misery and cancel the holidays so we can book something else? To simply be told to wait is such poor customer service
@jet2tweets Interesting. @TUIUK are insisting they are still flying there. I had this exact conversation just two hours ago. At least @jet2tweets are doing the right thing in good time for customers to make a choice in what to do next
@StephJH_80@TUIUK I’m sure there are some very satisfied customers and I understand this is an unprecedented time but to simply ignore customers does not foster good relations
@TUIUK you cancelled my holiday last night by text. Was due to fly this morning I’ve not had any other contact from you? How do I move my holiday or get a refund if you haven’t spoken to me or emailed me? I have to say I am speechless at your incompetence so far
@TUIUK So the farce to this episode continues. Last night my flight was cancelled so I did not fly but I’ve just received a message to say they hope I am enjoying my holiday!!! Really!! @TUI hang your head in shame!!