ning

[ning @ningningsg]

@makemytripcare Is it the section in @makemytrip #app to refer to? For full of wrong info?
I’ve paid you 3099, but the refund is 3060. Airline has refunded you the full amount, you made me waited for 1.5 month, why you think you are qualified of deducting any amount from it? #travel #agent

[ning @ningningsg]

@flysaa #online #travel #ticket #booking #company #Dubai
The refund dates from @makemytrip changes hourly/daily, every time pushed out to a later date. They said because it’s a delay from the @flysaa #airlines

[ning @ningningsg]

@makemytripcare Hi, can you please provide the ARN # for this refund? Please see below screenshot from my bank, it’s showing the transaction was cancelled. Please provide ARN# for me to check with the bank.

[ning @ningningsg]

@EmiratesNBD_AE , there is a clear #operations gap in your process.
Your customer service just cut the phone without allowing customer to finish their words.
Pls provide a solution for the following:
I can’t ask the merchant to refund another time for no reason?#banking #dubai

[ning @ningningsg]

@makemytripcare @makemytrip #travel #agent #service #ceo @Rajesh_Magow @DeepKalraMMT

[ning @ningningsg]

@makemytripcare Which timeframe you referring to?

I’ve asked the following questions multiple times, a straight answer pls?

1. Have you received the refund of $882 from @flysaa ?
2. How much is the refund amount you are going to refund me?
#agent #scam @Rajesh_Magow @makemytrip
#travel

[ning @ningningsg]

@makemytripcare Please answer the question directly and honestly, do not copy the same response and paste every time.
1. Have you received the refund of $882 from @flysaa ?
2. How much is the refund amount you are going to refund me?
@Dubai_DED #agent #scam
#travel

[ning @ningningsg]

@flysaa @makemytripcare @makemytrip #travel #agent is in this thread, but they told a different story- they DO NOT admit they got the refund from @flysaa , their response is valueless and irrelevant, even though I attached the refund confirmation issued by you- whom u refunded to?They look like a #scam @makemytrip

[ning @ningningsg]

@makemytripcare Why your app updated a refund amount of $0 from what the airlines has refunded $882.8 (to you)? Is @makemytrip taking customer’s money just like this during the crisis time? Over 1 month’s follow up, you promised the full refund 1 month ago, now $0? @Dubai_DED #dubai #travel

[ning @ningningsg]

@makemytripcare @makemytrip @flysaa why your app just updated that $0 amount is processed?
@flysaa has refunded you the full amount, and why @makemytrip took all the amount and refund $0 to the customer?

[ning @ningningsg]

@makemytripcare @makemytrip please be informed that @flysaa has settled the refund, have you not received it till now? Please be responsible and sincere when sending a response, do not blindly mislead ppl. I should not wait further, you need to confirm have you received the attached refund ?

[ning @ningningsg]

@makemytripcare Hard to believe till now you haven’t received any updates abt refund $ issued by the airline a week ago on 7th April? Instead you need 2 more days? Is this company really working @makemytrip ?
solution is simple- you refund me the amount you received from the airline a week ago.

[ning @ningningsg]

@makemytripcare @makemytrip , I have received the refund confirmation from SAA , an amount of $ 882.8 was settled on 7th April, what is the status update you have now?

[ning @ningningsg]

@flysaa @makemytripcare @makemytrip I called up @flysaa #CareTeamAM yesterday and was told the case was registered on 30th Mar, and the expected refund timeline is maximum 60 days from the registration date. Finally I got some correct information. Appreciate you pls expedite the refund process.

[ning @ningningsg]

@flysaa @makemytripcare @makemytrip @flysaa Can you tag #voyzant here?

[email protected],

@makemytrip , are you completely mute?
I thought you are supposed to Provide your feedback on the same thread since you mentioned you followed with the airline and what is the response you got from them?

[ning @ningningsg]

@flysaa @makemytripcare @makemytrip The agent is copied in this every thread but being quiet and not of any use. @makemytrip @makemytripcare , can you advise openly with me and @flysaa that the refund of PNR -BKP6FK is not received from the airline that’s why you can’t refund to me? redund requested on 6 Mar #AM

[ning @ningningsg]

@flysaa @makemytripcare @makemytrip The refund claim was already initiated 1 month ago as per @makemytrip, however they are saying @flysaa has not refunded the money. So the issue now is with South African airlines who’s holding the amount.
The claim was requested on 6th March from the following records.

[ning @ningningsg]

@flysaa @makemytripcare @makemytrip Hi, unable to get through the above phone#. Can you let me know the refund status after 1 month of requesting cancellation? PNR: BKP6FK
@Makemytrip stated @flysaa is not refunding them the money for this booking, therefore the delay.
May I know the reason why? #CareTeamAM

[ning @ningningsg]

@makemytripcare What is the feedback/details you received from @flysaa? Have you asked the reason why it took so long? What is the standard process timeline for return? 1 month? @makemytrip, Your feedback is of no use given such general info that a machine could speak #careteamam

[ning @ningningsg]

@makemytripcare @makemytrip @makemytrip you were supposed to provide a solution today ? Is this going to be postponed as well?

[ning @ningningsg]

@makemytripcare @makemytrip As usual, your timelines postponed again every time upon checking your app.
Is @makemytripTM_ @makemytrip going to endlessly delay this refund till customers give up?
How would it help your business grow by this behavior? #airlines

[ning @ningningsg]

@flysaa @makemytripcare @makemytrip Who in this thread could provide a genuine feedback regarding the date this refund will be issued? I believe all are the relevant party involved in this #booking , why everyone is so quiet when it needs your #support #action ?

[ning @ningningsg]

@flysaa @makemytripcare @makemytrip @makemytrip said @flysaa hasn’t refunded them the money,so they can’t refund to me—A joke? A lie?
For a cancellation initiated on 6th Mar, they said they are still waiting for refund from @flysaa ? Any standard in this industry to select a genuine/professional #travel #agent?