@on_running
I have sent an online refund 3 weeks ago and have not received my refund.
Who can I speak to that can process this urgently. Fed up of calling customer service and hearing the same nonsense every day.
@sainsburys today I got IDβd for an alcohol free drink. please reconsider allocating your alcohol free drinks separately to the alcohol when paying!!!
@British_Airways shocking to see we were due to fly from Heathrow on Fri night and flight has been cancelled 24 hours before and moved to Gatwick at 4pm