@makemytripcare Are you even reading the content? The flight departs in less than 20 hrs and you are writing your standard templated response of getting back in 48 hrs?
@makemytrip@makemytripcare
What is your SLA to resolve a fraud & escalated complaint? Less than 24h is left for international travel for 4 people, & your team messed up with outbound flights, leaving the entire trip at a toss. There is a drafted reply: we are checking. How long?
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