@GWRHelp Reservations have not been loading for three successive journeys on this service. There was even an announcement saying that reservations cannot be loaded. So yes, there is a recurring problem on this service that you need to fix.
Is there a known recurring problem with the reservation system on the 17:18 Paddington–Swansea service (1B25), and when is it expected to be fixed?
@GWRHelp
Hi, for the second day running, seat reservations have not loaded on the 17:18pm train between Paddington and Swansea and people with reserved seats are having to stand. This keeps happening. Please could you let me know what you are doing to fix this issue?
@GWRHelp
At 13:30 British Summer Time we've got (friend of the awesome @SteffWatson from the awesome @MZA_Analysts) Martin Redhead talking about the Evolution of the Customer Contact Centre Market. Get your 🛼s on:
👉https://t.co/xokutfC13N👈
#Five9EMEASummit
@TUIUK Hi, I haven't received my refund credit email yet, your revised deadline of 15th May has now passed. Please could you let me know when I will receive it? Departure date was 8th April. Thanks, Martin
@APCcustserv Hi, please could you let me know when package ref 02517000005799001 will be delivered? Online tracking not working and I don't seem to be able to DM you.