Newton Mutwiri

[Newton Mutwiri @nmuthomi]

@KenyaPower_Care I cannot buy tokens despite trying several times. Please advise as all the platforms are not working . Thank you

[Newton Mutwiri @nmuthomi]

@Safaricom_Care This is not the Safaricom we knew

[Newton Mutwiri @nmuthomi]

@Safaricom_Care how do you assume the line is fraudulent due to surge of activities and just block the line without calling the owner? #poorcustomerservice #disappointing

[Newton Mutwiri @nmuthomi]

Who else has experienced poor services from @SafaricomPLC @Safaricom_Care? Safaricom is not what it used to be #concerned

[Newton Mutwiri @nmuthomi]

@KQSupport @KenyaAirways am disappointed with your services. You cannot keep changing flights and not keep too the schedule. This is very inconveniencing. As much as we want to support our local carrier, there is need to up your game

[Newton Mutwiri @nmuthomi]

@ntsa_kenya please update on the backlog of the number plates. we are stuck without number plates. Car dealers are really crying

[Newton Mutwiri @nmuthomi]

@cfaokenyaltd very poor services by your dealer in Meru #mutindwaenterprises. Defrauding unsuspecting clients

[Newton Mutwiri @nmuthomi]

@ToyotabyCFAO am so disappointed by your Meru branch. How do you sell oil that is expiring in 2 weeks time to unsuspecting client ?

[Newton Mutwiri @nmuthomi]

@Safaricom_Care I have sent a DM

[Newton Mutwiri @nmuthomi]

@SafaricomPLC @Safaricom_Care this is not Safaricom we knew? So disappointed with your services

[Newton Mutwiri @nmuthomi]

@Safaricom_Care And a very rude customer care agent

[Newton Mutwiri @nmuthomi]

@Safaricom_Care I called to ask about an error message am getting and your customer care tells me to downgrade from e-sim to normal sim. So those whose phones don’t support physical sim should leave Safaricom or what are we to do?

[Newton Mutwiri @nmuthomi]

@SafaricomPLC @Safaricom_Care up your game . Am honestly getting concerned by what we are paying for and what we are getting

[Newton Mutwiri @nmuthomi]

@SafaricomPLC @Safaricom_Care how does someone tell me that the only turn around to your in capacity is to down grade to physical sim instead of e-sim. are we upgrading technology or downgrading ?

[Newton Mutwiri @nmuthomi]

@SafaricomPLC @Safaricom_Care please pull up your socks. Your internet these days is so bad. Please what’s happening to the previously reliable home Fibre?

[Newton Mutwiri @nmuthomi]

I don’t know if I am the only one but lately @SafaricomPLC customer care and also services have severely deteriorated.

[Ahmednasir Abdullahi SC @ahmednasirlaw]

I will petition President @WilliamsRuto to enact legislation that establish a Presidential library for every president of Kenya. The libraries will be named after a given president & built in a town of his choice. It will house documents relating to his tenure/history/records.

[Newton Mutwiri @nmuthomi]

@mtnug Thank you very much. The issue has now been sorted. Thank you for the promptness

[Newton Mutwiri @nmuthomi]

@mtnug good evening. I am currently in Kenya and was Roaming but now getting an error message that *not registered on network*. Please advise on how to register as I am out of the country. Number [phone]

[Newton Mutwiri @nmuthomi]

@mtnug Thanks and please update me when the issue is resolved

[Newton Mutwiri @nmuthomi]

@mtnug Thank you