@MyiStoreSA why are you acting outside South African law when it comes to consumer right by refusing to exchange a watch strap that was bought online and doesn’t fit, but demanding I return the watch as well so I pay you 20% handling fee. Disregarding CPA & ECTA!
Why had @TheNCC_RSA not investigated @MyiStoreSA for their illegal return policy that disregards the CPA and ECTA demanding unjustifiable 20% handling fees?
@Vodacom Unless ofcourse it’s your internal staff, because they are the only people who have access to my details and can pull this on. This is unacceptable
someone opened @Vodacom contract on my name, I recently discovered its in arrears, contacted fraud, cancelation, customer care, legal… from pillar to poster and no one can or knows assist in the interim my credit has been impacted, debt collectors
@Vodacom I am still waiting for feedback on what’s happening, as no one from Vodacom is able to return my call within an hour as promised since yesterday. What’s going on why can’t @Vodacom tell me who and how them opened a contract on my name and don’t want to resolve it?
@Vodacom Your fraud just dismissed it and forwarded me to cancellation, not registered a fraud case or even investigate, just escalated with cancellation, who says it’s not their issue it’s with legal, who says wait for cancelation, my supervisor will call you back EC- 21V1-3BQFNH
@vodacom you can’t neglect fully allow randos to open fraudulent contract and refuse to effectively assist clients, 5 emails and affidavits to fraud division and they won’t assist, debt collectors harassing me…
@Skynetdxb i have been trying to get your company to explain why it’s charging me ridiculous SEPA levy for shipping goods from China to South Africa, and have gotten no response via phone, email and WhatsApp.
@Uber_Support Have logged several support queries in the last 7 days, still waiting for a specialist to contact me, as all I get is the same random automated response. I will be contacting the consumer protector to investigate your procedure when a customer has been in an accident with Uber.
@Uber_Support@Uber on-top of the material and physical suffering experienced when your partner driver was in an accident. Now you refuse to refund me the charges for the cancelled trip that couldn’t be completed due a crash!
@Uber_Support I’ve been going back and forth with your support team on the app, including a reported accident, but your team is bent on making a customer who’s been in an accident with your partner driver pay for the uncompleted trip.
@Uber_Support@Uber on-top of the material and physical suffering experienced when your partner driver was in an accident. Now you refuse to refund me the charges for the cancelled trip that couldn’t be completed due a crash!
@Clicks_SA I am not okay giving out my number and email on here, but have DM’d and expect someone to get to the bottom of this ASAP, an investigation won’t help my son who is still in agony without his meds fourth day on I can’t even leave him alone. My doctor sent a script yo this clicks.
@Clicks_SA I’ve just received the worst service from your Valley Centre branch.After 1 hour with the manager, to get meds for my son after 3 days of pain which Dr called them to load script, guy yells then slams the phone. 2 hours later I’m told no pharmacist therefore no meds.
@Vodacom I’ve sent emails, left messages to all the individuals mentioned, yet @vodacom continues to charge me connection fee for an E-sim monthly, some month even twice, when I shouldn’t have to begin with. None of your manager, supervisors and agents care to fix it, after 24yr with you
@Vodacom, so ontop of being responsible for subjecting me to sexual harassment with Tshepo your manager slamming the phone on my face when I was distraught and reiterated the same tune I had been singing for a month which now contributed to GBV
@vodacom when I demanded that now I require your supervisors manager to rather call me since the others are giving me a 3 months run around, I am told Tebogo the Magee will call when she gets to work at 2, it’s 18:50… sick of you happily billing me for service you never render.
Now 3 months in, Thato you manager who either only start at 10 or 11 off for a number of days, and Lethabo who had made some ways into resolving my issue, both won’t call me back nor sort out my billing issue, week after week after messages, emails, yet getting billed @Vodacom