Nuel Energy Group

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[Nuel Energy Group @nuel_eby]

Almost a week now, same poor internet access less than 1Mbps during peak hours but better experience off peak periods… simple solution: upgrade your link, while closing out your fiber network installation… it’s evil paying for an MTN non working internet

[MTN Nigeria Support @MTN180]

@nuel_eby @NgComCommission Y'ello @nuel_eby, thank you for your patience. I am sorry that the issue persists. We have escalated the matter, along with your feedback, to the responsible team for further investigation. We sincerely regret the inconvenience caused. ~RA

[Nuel Energy Group @nuel_eby]

Escalation with no resolution has always been the case! We can’t continue this way; people are complaining of not utilising their data.. look upgrade your radio/microwave capacity that’s all… life is not hard!!!

[MTN Nigeria Support @MTN180]

@nuel_eby @NgComCommission Y'ello @nuel_eby, thank you for your patience. I am sorry that the issue persists. We have escalated the matter, along with your feedback, to the responsible team for further investigation. We sincerely regret the inconvenience caused. ~RA

[Nuel Energy Group @nuel_eby]

Issue still not resolved and nobody is saying anything about it… see attached taken around 10:16 peak period this is what you get till 12:am.. @NgComCommission @MTN180

[MTN Nigeria Support @MTN180]

@nuel_eby @MTNNG @NgComCommission @nuel_eby

• Affected MTN number(s)
• Duration of the issue (when you first noticed it)
• Whether the issue affects Data only or both Voice and Data

Thank you.
2/2

[Nuel Energy Group @nuel_eby]

I have replied your chat, awaiting positive resolution/feedback..

[MTN Nigeria Support @MTN180]

@nuel_eby @MTNNG @NgComCommission @nuel_eby

• Affected MTN number(s)
• Duration of the issue (when you first noticed it)
• Whether the issue affects Data only or both Voice and Data

Thank you.
2/2

[Nuel Energy Group @nuel_eby]

Since August 1st, everyone using MTN data that I know is having same complaints, can privately share mine! Only data, call are going through

[MTN Nigeria Support @MTN180]

@nuel_eby @MTNNG @NgComCommission @nuel_eby

• Affected MTN number(s)
• Duration of the issue (when you first noticed it)
• Whether the issue affects Data only or both Voice and Data

Thank you.
2/2

[Nuel Energy Group @nuel_eby]

@MTNNG Kindly note that MTN data is unusable from (7am - 11:30pm) in Bonny Island River. https://t.co/D16mjb7n6a is below 1Mbps. but works well from (12:00am -6am). Please help us upgrade your microwave link capacity as this can be very frustrating. @NgComCommission pls note

[MTN Nigeria @MTNNG]

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[Nuel Energy Group @nuel_eby]

@NafdacAgency what’s really going on under your watch ???

[Nuel Energy Group @nuel_eby]

@NgComCommission Please help investigate @AirtelNigeria their unlimited 5G ODU broadband only works well at midnights & early hours!! Leaving customers handicapped & helpless during the day!

[Nuel Energy Group @nuel_eby]

Please increase your link capacity @AirtelNigeria this doesn’t make sense, I can’t enjoy my ODU unlimited bundle during the day, it only works better at night. @NgComCommission kindly help protect user from poor internet experience, these ISPs are not checked

[Nuel Energy Group @nuel_eby]

You Dey blow pidgin too.. make sense @cuppymusic

[Cuppy @cuppymusic]

Chop kiss from Spain 💋🇪🇸

[Nuel Energy Group @nuel_eby]

Do you remember when you joined X? I do! #MyXAnniversary

[Nuel Energy Group @nuel_eby]

@NgComCommission it’s past 96hours since this ONT was installed, but up to now hasn’t been configured, I have called 217 all to no avail, they’re now technically avoiding my calls.. Pls what next should I do @MTNNG @MTN180

[Nuel Energy Group @nuel_eby]

@FabsTola Remove the tray

[Nuel Energy Group @nuel_eby]

@ruffydfire @ruffydfire, I think APC as a party needs to apologise to Nigerians 🇳🇬 for the lies, and equally tender an apology to Jonathan and his family. they literally made him look weak and clueless while we praised the Messiah Buhari, fast forward to our current reality

[Nuel Energy Group @nuel_eby]

From his view/angle..

[POOJA!!! @PoojaMedia]

Jesus boy dey lie say na corner? 🤪

[Nuel Energy Group @nuel_eby]

They eventually found themselves back in.. Tottenham na scam

[I_am_Duby @duby_6]

How did they win the champions league?😂🤣

[Nuel Energy Group @nuel_eby]

@NgComCommission hello team, I think we need to properly regulate some of these FTTH services, I mean it’s frustrating paying for unavailability. We can do better as a country, please let’s not settle for mediocrity

[Nuel Energy Group @nuel_eby]

I totally support/agree with this, I feel very sad that after 2 English taught programs, I still have to prove that I can read & write in English by taking IELTs exams. Supper annoying

[Dr Joe Abah, OON @DrJoeAbah]

Can they now free us from IELTS?

[Nuel Energy Group @nuel_eby]

Very Spot on, he was so involved in the whole league

[BIG FISH @adekunleGOLD]

Old Taker Still Dey Take 👊🏾

[Nuel Energy Group @nuel_eby]

Nuno was so phenomenal tonight, good job

[Ligue 1 English @Ligue1_ENG]

World-class talent. Nuno Mendes. 🇵🇹🌟