Er. Kumar Gaurav

Voter number SOA2518181, Begusarai

[Er. Kumar Gaurav @official_KumarG]

@pmoindia Please print in gazette - https://t.co/zrjPZNNrUY #Vikalp

[Er. Kumar Gaurav @official_KumarG]

Hi Jitendra,
Why are you still trying to bluff?
@makemytripcare

@makemytrip

FYR
@airindia

@MoCA_GoI

@AirIndiaX

[MakeMyTrip Care @makemytripcare]

Hi Kumar, per our conversation via WhatsApp, we have already submitted the remaining refund request with the airline and are waiting for their confirmation. Once we receive the refund, we'll process the applicable amount to your account and notify you. – Jitendra https://t.co/CdMEexP0VE

[Er. Kumar Gaurav @official_KumarG]

@makemytripcare Hi Jitendra,
Why are you still trying to bluff? @makemytripcare @makemytrip
FYR @airindia @MoCA_GoI @AirIndiaX

[Er. Kumar Gaurav @official_KumarG]

@MakeMyTrip’s representative is asking me to provide written confirmation of a full refund from the airline @airindia @AirIndiaX

[Air India @airindia]

Dear Mr. Kumar, thank you for sharing the details. We would like to inform you that the tickets have already been refunded from our end to the source of booking. Please reach out to the respective travel agent for further assistance. If needed, they can contact the Air India Sales team for support. Look forward to your kind understanding.

[Er. Kumar Gaurav @official_KumarG]

@airindia @makemytrip is damaging the brand value of @airindia by misleading and cheating the consumers. @airindia @AirIndiaX a humble request for penalties to such platforms must be made so they do not try to cheat any consumer in future.

[Er. Kumar Gaurav @official_KumarG]

@MoCA_GoI @RajeshMagow @MoCA_GoI dear sir,
Such platforms must be penalised for harassment and infringement of consumer rights. A strict action on the @makemytrip is requested from the ministry.

[Er. Kumar Gaurav @official_KumarG]

@airindia @MakeMyTripsCare
@rajeshmagow @deepkalra

Urgent escalation: Refund not processed for cancelled flight.
Booking ID: AN71AJQK86287366022
Issue: Mumbai–Sharjah leg cancelled by airline, but full refund not received.
This is unacceptable. Request immediate resolution.

[Er. Kumar Gaurav @official_KumarG]

@airindia @makemytripcare @makemytrip Why are you cheating with customers?

[Er. Kumar Gaurav @official_KumarG]

@MoCA_GoI @RajeshMagow @MoCA_GoI MakeMyTrip representative is asking me to provide written confirmation of a full refund from the airline, which is not something a customer is expected to arrange.

This delay is unacceptable. Kindly help to get my full refund at the earliest.

[Er. Kumar Gaurav @official_KumarG]

@airindia @RajeshMagow @airindia
@makemytrip representative is asking me to provide written confirmation of a full refund from the airline, which is not something a customer is expected to arrange.
@makemytripcare Kindly coordinate directly with the airline and process my full refund at the earliest.

[Er. Kumar Gaurav @official_KumarG]

Is @makemytrip cheating purposefully to all customers even after getting full refund from airlines on cancellation? @makemytripcare

[Er. Kumar Gaurav @official_KumarG]

Why I am not getting any resolution @makemytrip @makemytripcare @Rajesh_Magow ?

[MakeMyTrip Care @makemytripcare]

@official_KumarG We regret for the inconvenience caused to you. Let us get this checked and keep you updated. Kindly allow us 48 hours so we can review your concern and provide a resolution.- Ishika
https://t.co/jq6HypVoAf

[Er. Kumar Gaurav @official_KumarG]

@airindia @MakeMyTripsCare
@rajeshmagow @deepkalra

Urgent escalation: Refund not processed for cancelled flight.
Booking ID: AN71AJQK86287366022
Issue: Mumbai–Sharjah leg cancelled by airline, but full refund not received.
This is unacceptable. Request immediate resolution.

[Er. Kumar Gaurav @official_KumarG]

@makemytripcare As airlines confirmed the refund, why I got cheated by makemytrip? Is this how you treat your customers??@makemytrip @makemytripcare

[Er. Kumar Gaurav @official_KumarG]

@makemytripcare @makemytrip @MakeMyTripsCare
@rajeshmagow
@DGCAIndia @MoCA_GoI @airsewa_MoCA @nch1915 @jagograhakjago
Air India has confirmed refund from airline side, but MakeMyTrip has still not released the correct refund and remains unresponsive.

#MakeMyTrip #RefundIssue #ConsumerRights

[Er. Kumar Gaurav @official_KumarG]

@makemytripcare @makemytrip @MakeMyTripsCare
@rajeshmagow @deepkalra

Despite repeated follow-ups, your team is unresponsive and withholding the refund.

Request immediate processing of the full pending refund.

#MakeMyTrip #RefundIssue #ConsumerRights

[Er. Kumar Gaurav @official_KumarG]

@makemytripcare @makemytrip @MMtripComplaint @Rajesh_Magow

[Air India @airindia]

Dear Mr. Kumar, thank you for sharing the details. We would like to inform you that the tickets have already been refunded from our end to the source of booking. Please reach out to the respective travel agent for further assistance. If needed, they can contact the Air India Sales team for support. Look forward to your kind understanding.

[Er. Kumar Gaurav @official_KumarG]

@MoCA_GoI @RajeshMagow Thank you for your prompt response @MoCA_GoI

[Er. Kumar Gaurav @official_KumarG]

@makemytripcare @makemytrip @MakeMyTripsCare
@rajeshmagow
@DGCAIndia @MoCA_GoI @airsewa_MoCA @nch1915 @jagograhakjago
Air India has confirmed refund from airline side, but MakeMyTrip has still not released the correct refund and remains unresponsive.

#MakeMyTrip #RefundIssue #ConsumerRights