@RogersHelps No, I would rather have this discussion in the open, you know, transparency. It has been the same for years and years; when you need help from @Rogers, expect to spend a very, very long time on hold. Nothing has changed, 10+ yrs. Why is @RogersHelps not doing anything to improve?
@RogersHelps@wayner147@RogersHelps@Rogers I have been on hold nearly ***4 hours*** over the last 3 calls for tech support and customer service. Seriously? You really are making me regret signing up with you guys again.
@Rogers@wayner147@RogersHelps@Rogers I have been on hold nearly ***4 hours*** over the last 3 calls for tech support and customer service. Seriously? You really are making me regret signing up with you guys again.
@RogersHelps@RogersHelps@Rogers I have been on hold nearly ***4 hours*** over the last 3 calls for tech support and customer service. Seriously? You really are making me regret signing up with you guys again.
@CBCNews Last year Westjet denied our claims for accommodation expenses incurred due to their computer system problems. Entirely their fault. Both WJ and AC have become unreliable and don't seem to care that they have.
June 10 2023 #Canada just got a black eye in the aviation division as @WestJet makes a decision to dissolve @FlySwoop . Another BAD decision your service and customer service standards have dropped !
@WestJet Oh, I already had the “pleasure” of talking to one of your representatives. Not only were they rude and dismissive, they claimed it was my fault for being 5 minutes late. I missed 2 days of work, because of poorly trained, lazy workers of WestJet.
@WestJet WestJet refused to help me catch my flight, which almost made me have to stay in the Calgary airport for 2 days, then spending close to $500 for another flight to Prince George, BC. Thankfully I have amazing family.
I will never fly WestJet again.
@WestJet We were already denied compensation, whats the chance of this being different? We were even denied compensation for ground transportation between Toronto and Kitchener. Our flight was originally delayed cause of thunderstorms but they had cleared before cancelling. /c
@WestJet remember when you were a highly regarded air carrier whose distinguishing signature was customer service? Did you purposely pivot from that model or is your slow gradual decline just a fallout of consistently poor management?
@noee_01@CrunchyCarpets I wouldn’t fly with @WestJet if you can help it. We have flown with several different airlines and had, unquestionably, the most disruptions and worst customer service with @WestJet.
@WestJetNews@WestJet WestJet stole money from thousands of passengers by cancelling flights and offering useless unusable vouchers instead of refunds. They are a despicable company.
@WestJetNews@WestJet Westjet will steal your money and not give you what they promise and lie . This reflects badly on Canada I do not recommend flying with these guys they cancelled our flight on the 19th of may and said they would adjust our
Flight back. Why do you allow this @JustinTrudeau
@WestJetNews@WestJet I don’t know if I could ever recommend westjet to anyone so unorganised and unprofessional wrist airline Ever. My flight needs to be changed without a charge for the 15th of June. This so becuase you guys delayed me by 4 days!!!!!!!