Salman Rahman

[Salman Rahman @onabilgeet]

@optus_help Joel - you are just the messenger and we understand you have no control over any of this, but I am sure you see that this is NOT ok

[Salman Rahman @onabilgeet]

@optus_help I am experiencing intermittent NBN drop outs. I have tried calling Optus support as well as from within the Optus App since 6:30am (its 11:27 am now). There doesnt appear to be any NBN outage in North Lakes, QLD according to the website. I need urgent help

[Salman Rahman @onabilgeet]

@optus_help Whoever is in your public comms department and likely getting paid a hefty salary should be fired. Customers dnt always need to know that issue is resolved, sometimes a simple update does the trick.

[Salman Rahman @onabilgeet]

@optus_help @optus_help This is the update you guys should have shared hours ago. At least let customers know you were working on it so that businesses and sole traders who heavily rely on internet connectivity were in the know. Your silence aside from a copy-paste message wasnt great

[Salman Rahman @onabilgeet]

@optus_help @RuaBrithem I’ll just leave it here #BanOptus

[Salman Rahman @onabilgeet]

And this is from their sales rep today 🤥

[Salman Rahman @onabilgeet]

Hello @Optus and @optus_help Care to change your branding to “No Optus”. You’ve definitely shown aussies what bad customer service looks like. I need financial compensation for the loss, and ai am sure 1000s of aussies will do too. #Optus #BanOptus

[Salman Rahman @onabilgeet]

@optus_help Hello @optus_help I think you should teach your sales team to be at least a little more honest…at least today, given the issue with outage. This is from one of your sales agents and I am speechless 😂😂😂

[Salman Rahman @onabilgeet]

@optus_help Hello @optus_help thanks for replying. It would be beneficial if you guys publish some updates on your webpages, social handles..might save a lot of hassle

[Salman Rahman @onabilgeet]

@XeroM90 @optus_help Same, been trying to get into touch since around 6:30am

[Salman Rahman @onabilgeet]

@monteret @optus_help Thanks. Typical! Interesting the websites are not updated with any outage info

[Salman Rahman @onabilgeet]

@deadmau5 your biggest 3 year old fan singing I remember https://t.co/RjPMCQE77z lol

[Salman Rahman @onabilgeet]

@Ylvis your biggest (smallest) fan :)

[Salman Rahman @onabilgeet]

@jamieoliver would you like to try my daughter’s “ghastly” cake recipe?

[Salman Rahman @onabilgeet]

#FamilyGuy #USElection2020