#OnHoldWith

A free service that tracks complaints about waiting on hold. #cx #cctr #callcenter #custserv #voc

[#OnHoldWith @onholdwith]

It's time to announce this year's list of Worst Hold Time Offenders! If you value #CustomerService, this is one award you definitely want to avoid...

See which companies and industries made the 2021 list: https://t.co/3ZMp8yohCk

#EndHoldTime #CustServ @Fonolo

[#OnHoldWith @onholdwith]

@seanfordyce @PrimusHelps We wish you had those three hours back. More than three hours is getting into record-breaking territory. Customer service shouldn't hurt!

[#OnHoldWith @onholdwith]

Solid reporting on the pros and cons of the digital transformation and automation waves crashing through contact centers. The comments reveal deep frustration with the status quo and hopes that AI will offer better CX. What do you think?
#EndHoldTime

https://t.co/9gIIBMk0V0

[#OnHoldWith @onholdwith]

Some unhappy folks #onholdwith @WestJet: @ShxriMua and @. More: https://t.co/scxWXufyM3 #callcenter

[#OnHoldWith @onholdwith]

Who's #onholdwith @comcastcares? @Nick34104550 and @. See real-time stats: https://t.co/X36sUvEzTL #callctr

[#OnHoldWith @onholdwith]

@matt_almos and @ are #onholdwith @ConEdison. Let's end the madness! https://t.co/cM7ZpfnIue #cx

[#OnHoldWith @onholdwith]

Who's #onholdwith @iFit? @KaraMarv and @. See real-time stats: https://t.co/4fe62bLIbX #callctr

[#OnHoldWith @onholdwith]

Who's #onholdwith @IRStaxpros? @JackLugo1, and 4 others. See real-time stats: https://t.co/bqv1IrhB15 #callctr

[#OnHoldWith @onholdwith]

Who's #onholdwith @CMSGov? @TKPcreates, and 2 others. See real-time stats: https://t.co/ke1ec0FudP #callctr

[#OnHoldWith @onholdwith]

Who's #onholdwith @KitchenAidUSA? @SheridanOrr, and 1 other. See real-time stats: https://t.co/8Dp7tr5pvD #callctr

[#OnHoldWith @onholdwith]

Some unhappy folks #onholdwith @Target: @Dtcconsultants, and 1 other. More: https://t.co/v4sIaa4Rl5 #callcenter

[#OnHoldWith @onholdwith]

Frustrated people #onholdwith @GoDaddy: @drfrichards, and 2 others. More: https://t.co/V3E3FbW2wF #custserv

[#OnHoldWith @onholdwith]

Some unhappy folks #onholdwith @DeptVetAffairs: @EylaRay and @. More: https://t.co/4G7rlTlHsm #callcenter

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Who's #onholdwith @CVS_Extra? @MachineGunKehl, and 2 others. See real-time stats: https://t.co/5Ao9mNvlUl #callctr

[#OnHoldWith @onholdwith]

Who's #onholdwith @RBC? @MPelletierCIO, and 1 other. See real-time stats: https://t.co/5ufPIuuOCa #callctr

[#OnHoldWith @onholdwith]

Frustrated people #onholdwith @SP_EnergyPeople: @OrangeJohnMoun1, and 3 others. More: https://t.co/a6FfVVA2GH #custserv

[#OnHoldWith @onholdwith]

Frustrated people #onholdwith @Verizon: @BradStJames3, and 3 others. More: https://t.co/AupNbdzf3l #custserv

[#OnHoldWith @onholdwith]

@jessdot, and 6 others are #onholdwith @SouthwestAir. Let's end the madness! https://t.co/6FBcnLsAVK #cx

[#OnHoldWith @onholdwith]

@tomcentral, and 3 others are #onholdwith @BritishGas. Let's end the madness! https://t.co/0vqoEToke6 #cx

[#OnHoldWith @onholdwith]

Who's #onholdwith @QFcustomercare? @geniaus, and 2 others. See real-time stats: https://t.co/qudFOMiTQn #callctr

[#OnHoldWith @onholdwith]

Some unhappy folks #onholdwith @TMobile: @thefinecousin_, and 2 others. More: https://t.co/pXkr8vPP5s #callcenter