James West

ex-journalist and co-owner of the @theonlenetwork

[James West @ONLEjames]

@BarclaysUKHelp . Account is frozen because "further information is required". Because account is frozen, my bounce-back lone payment has failed. Call centre wait time is always TWO HOURS. How can I unblock the account to pay the money I owe, please? #CustomerService #CustServ

[James West @ONLEjames]

@BarclaysBizChat Thanks Dean. We need to change the account for some of our payments. If we're not able to do that relatively easily, we need to close our account

[James West @ONLEjames]

@BarclaysBizChat how can I speak to someone about my account? Chat is unable to help and says we must call, call wait times are more than an hour but the automation/queue keeps dumping our call?

[James West @ONLEjames]

@keithapearson Thanks again for joining us Keith, we were very humbled!

[Simon Sinek @simonsinek]

Money is like fuel. Cars need fuel, but the purpose of the car is not to buy more fuel. Business is the same. The purpose of business is not to make money, it's to advance a greater purpose or cause.

[James West @ONLEjames]

@EllaGrahamHowa1 @D4ve0 We’re Bishopstoke too, you must be unlucky. Hope it comes back soon. And now it’s snowing!

[James West @ONLEjames]

@D4ve0 What was it? We assumed it was thunder!

[James West @ONLEjames]

Done Penny. Please could someone call

[James West @ONLEjames]

What’s going on @goustocooking? We’re huge fans/advocates but the order system keeps breaking and we’re being blamed! #custserv #cxp

[James West @ONLEjames]

@goustocooking No, it’s not that at all. We’ve had system errors on three occasions and we’re blamed. We are going to cancel as we’re sick of being fobbed off. Can someone call me please?

[James West @ONLEjames]

@HelloFreshUK maybe you can save us?

[James West @ONLEjames]

Thank you @hybridscores for spending 42 hours with me this year on @Spotify. You are my #1. #2018Wrapped https://t.co/i0Lp489FwW

[Georgie Krone @georgie_krone]

I am using Instagram Stories increasingly for myself and clients so found the pointers in this article very useful 👍🏼 https://t.co/unmJbTRb2u @vulture @4evrmalone #socialmediatips

[Front Page Advantage @onfrontpage]

Want to get more sales from your website? Why not come along to the below course and learn how. 27th November in Basingstoke
Speakers include @lucy_griffiths and @jamesw2020

https://t.co/0Kr3mVdqY7

[James West @ONLEjames]

@DigitisedDebate Thanks Andrew!

[James West @ONLEjames]

The perception that employee wellbeing is a “soft issue” must end. Mental health has a measurable financial impact on business
https://t.co/IUvs0xrgDM #keepITfit

[James West @ONLEjames]

Business networking is the most effective marketing tool - if you do it correctly!

[James West @ONLEjames]

@purplelily06 @ThomasCookCares @SAMRedSea Yes Tracy, there's no new updates from @ThomasCookCares and they still expect customers to pay balances on future holidays at the hotel

[James West @ONLEjames]

Still no word from @ThomasCookCares . Are we still expected to pay balances for @SAMRedSea or will sense prevail by allowing concerned customers to cancel future holidays without costs? #CustomerExperience #CXP #hurghada