OptumRx helps you get the medications you need — even by home delivery. We can't discuss private information here. For customer care tweet @Optum_Support.
@KennedyM178598 Hello. We're sorry to hear about your experience and understand how concerning interruptions in medication can be. Please send us a private message with your full name, phone number, and email address, so we can look into this further and assist. https://t.co/FiewpdDeWv
@kwed92 Thank you for tagging us in you post and making us aware of your concern. We are saddened to hear about your experience and would like to see what we can do to help! Please send us a private message with your name and contact details. https://t.co/FiewpdDeWv
@craig_dolan We appreciate you taking the time to share your suggestion. If you need assistance with a prior authorization or any other pharmacy-related concern, please send us a direct message with your information, and we'll be happy to help.
@craig_dolan Hi, Craig. Thank you for sharing your feedback. If you'd like to discuss your concerns with a member of our team, please send us a private message with your contact information, and we'll be happy to connect with you. https://t.co/FiewpdDeWv
@BillyC_517 We apologize for the confusion and understand your concerns. If you still need assistance, please reach out via direct message with the requested information, and we'll be glad to investigate further.
@CoachesCornerGA Thank you for sharing your experience, George! We're glad to hear you received the support you needed. If there's ever anything else we can assist with, please don't hesitate to reach out.
@RussellRussbomb Thank you for tagging us in your post and bringing your feedback about our website to our attention. If there is anything we can do to assist you, please send us a private message with additional details and your contact information. We would like to see what we can do to help. https://t.co/FiewpdDeWv
@MurphyVero37128 We’re truly sorry you’re going through this. We understand how stressful and discouraging it can be to navigate prior authorizations, denials, and appeals when it involves a medication you rely on. If you’d like to discuss your experience further, please message us privately.
@NotoriousFNTSY Hello, Nick. We're sorry to hear you're having trouble with your order. We'd like to help. Please send us a private message with a few details about the issue, along with your full name, phone number, and email address. https://t.co/FiewpdDeWv
@donrull We're sorry to hear about your experience. We understand how frustrating it can be when you're unable to get the support you need for your prescriptions. If you still need help, please send us a private message with your contact info, and we'll be glad to review this with you.
@TexasT2u2 We understand how frustrating it can be to experience difficulties obtaining your medication. If you'd like to discuss your concerns further, please send us a private message with your contact information and additional details. Thank you
@JohnOwnsThis Hello, thank you for bringing this to our attention. We're sorry to hear about your experience and would appreciate the opportunity to learn more. Please send us a private message with your name, phone number, and email address, so our team can look into this further. https://t.co/FiewpdDeWv
@luxeandlacquer Hi, thank you for reaching out. We recommend contacting our Optum Rx Home Delivery team at 1-800-356-3477, available 24/7, for assistance with your mail order prescriptions. Thank you.
@Mcarlson924 Hi, we're sorry to hear about your experience and understand your concerns about your prescription coverage. If you still need assistance, please send us a private message with your full name, phone number, email address, so our team can review and assist. Thank you.