Mark Oakes

[Mark Oakes @otter68uk]

I thought @StandardBankZA had world-class fraud detection and prevention. And yet they can’t solve issues. Pfft. I certainly don’t feel that my money is safe.

[Mark Oakes @otter68uk]

@StandardBankZA It was The Grove and I had a long discussion with Ncebesile the manager who tried her best to assist us. But Std’s problem is fundamental. Not any 1 thing.

[Mark Oakes @otter68uk]

So @StandardBankZA seem bewildered when we cancel their services. Stop being confused. You’re making me wait in an Enquries queue for 20 minutes with not a single queue movement. That’s why I cancel.

[Mark Oakes @otter68uk]

@StandardBankZA Waiting in a branch for over an hour and a half (still not resolved) shows your processes don’t work. Reducing staff and branches has made matters worse. A tweet message won’t change anything. The only thing I can do is close my accounts. And Std just budgets for churn so 🤷🏻‍♂️

[Mark Oakes @otter68uk]

@FlySafair @vincentlessing Thank you! Clearly I was more interested in the great flying 👌🏻😁

[Mark Oakes @otter68uk]

Any idea what the @FlySafair formation over Pretoria is about? @vincentlessing

[Mark Oakes @otter68uk]

@AdobeCare I don't think you understand, our company receives many of these every day. Adobe MUST know about the problem. And reporting them as abuse doesn't help. This is my last msg. Waste of time.

[Mark Oakes @otter68uk]

Surely @adobe & @Acrobat can be doing more to stop the abuse of their digital signature system as a phishing source? Wouldn't trust my brand reputation with them.

[Mark Oakes @otter68uk]

@AdobeCare

[Mark Oakes @otter68uk]

@AdobeCare

[Mark Oakes @otter68uk]

@AdobeCare I'm sure the signatures work fine but we are bombarded with fake signature requests that have links to phishing sites. Surely Adobe can stop this abuse?

[Mark Oakes @otter68uk]

Vote for my entry https://t.co/bJ4q5pZXip

[Mark Oakes @otter68uk]

Strongs to the IT team who have to try support this though 💪

[Mark Oakes @otter68uk]

Should the concept of a Minimal Viable Product be applied to @FlySafair 's R9 sale when it works for some but others just get HTTP errors if you pass the waiting room until 10 mins is up and you get kicked out? Not great for the brand @MaxineFarr

[Mark Oakes @otter68uk]

@MaxineFarr @FlySafair aargh - so frustrating 🤯🤯🤯

[Mark Oakes @otter68uk]

@MaxineFarr @FlySafair Aaargh

[Mark Oakes @otter68uk]

Not angling for a free upgrade - just 2 working buds.

[Mark Oakes @otter68uk]

Hey @Apple @AppleSupport @MyiStoreSA Surely you can extend the period of coverage for the #AirpodsProServiceProgramForSoundIssues ? It's the same product regardless of 3yrs or 3½yrs. And you do stand by your product don't you? #disappointed #BeBetterApple

[Mark Oakes @otter68uk]

Hey @Apple @AppleSupport @MyiStoreSA Surely you can extend the period of coverage for the #AirpodsProServiceProgramForSoundIssues ? It's the same product regardless of 3yrs or 3½yrs. And you do stand by your product don't you? #disappointed #BeBetterApple

[Mark Oakes @otter68uk]

Hey @AxxessInternet & @AxxessMD - do you empower your 1st line support to access all resources to resolve customer issues? Disappointing service is spoiling a 6 year relationship.

[Ted Gioia @tedgioia]

Life goals. https://t.co/pRZy2ZgTfX