@rapidoapp_ I have followed up support 3 times, paid wallet amount but couldn’t use, surprise to know we can’t use in our city, now I m following up to get the money reversal which is not happening, how many times i have to follow up ?
@pankaj28111981 Hi Pankaj, we apologize for the inconvenience caused. We request you to please share with us your order ID so that we can have our records checked and assist you promptly.
@Swiggy@SwiggyCares order number attached, instead of receiving medium pizza we received personal pan pizza and when we complaint on the app, you guys are not accepting and giving the replacement or refund. What’s this ???
@ZeptoNow order no UIPSVHMAC61886, item is missing, ice creams are melted and not eatable, we have to follow your process of keep mailing instead of chat or call support, you can take back the items, i need refund right away, cant follow your pathetic process for the whole day
@Meta it’s been 10 days our org account is paused and someone managing [email protected] is not receiving mails with attachments. Frustratingly she is not giving any resolution, just sending she has not received any mail, our business is getting hampered, issue id 924008083895419
@kaffindia@consumercourtin@ConsumerCourts it’s been 40 days I have an ongoing complaint of replacement of spark plug, everyday I have to follow up with a product in warranty, we are not getting a solution, pathetic experience
@rapidobikeapp I have recharged Rapido wallet and while booking the ride it’s not allowing me to choose that, and customer support hasn’t replied from last one hour
@rapidobikeapp I have recharged Rapido wallet and while booking the ride it’s not allowing me to choose that, and customer support hasn’t replied from last one hour
@SwiggyCares@SwiggyCares@SwiggyInstamart how many customers do you fool like this daily ? This is the good way of forcing the product on them even after the product mentioning about the return policy
@SwiggyInstamart@SwiggyCares I have received Philips trimmer today,
If it’s sealed unused and I want to replace with another product, why your team is saying it’s not possible, the product says 3 days return? Your support team simply deny on everything customer says
@SwiggyIN @SwiggyInstamart@SwiggyCares you are looting customers, your policy of making profits by not helping customers will not let you survive in the market for long
@SwiggyInstamart@SwiggyCares I have received Philips trimmer today,
If it’s sealed unused and I want to replace with another product, why your team is saying it’s not possible, the product says 3 days return? Your support team simply deny on everything customer says
@SwiggyCares What’s the resolution if I have paid the full amount, either i need the product or refund if you can’t deliver, o will be waiting for your reply
@Swiggy@SwiggyInstamart my order number 218000613864283 i received incomplete items and you guys on mail saying you can’t refund, that’s a fraud, you took money and not delivering all the stuff. #swiggycheat
@blinkitcares ordered boat power bank, it was delivered I checked, was not charging phone, executive said charg power bank but it’s already 89%, she said come back after 2-3 hours it’s troubleshoot process, I need urgent replacement, have to leave urgently for which I ordered it
@Swiggy@SwiggyCares when there is a high demand you charge us more but when you don’t deliver on time and just mention it’s high demand and delay the order by 15-20 mins, why arnt you reducing the amount ??
@nykaafashion my order number NYK-25078781-9526508 was delivered on 11th Jan, a return request was sent on the same day, till day it’s not approved, I called support(Muskan Ansari), she said my area is not serviceable for pickup,really ?? When you can deliver why can’t you pickup
She is not ready to tell her manager name and her manager is not ready to come on call to speak, really pathetic customer services by both of them. No help to customers.