@We_are_Jabra You may have a great brand & great product but horrible customer support partner in India. Its like you guys dont care about the customer. My Jabra 65t earbuds stopped working within a month and i have been following up for 4 wks now without any reverts
@FitbitSupport@FitbitSupport - its been over 2 weeks. have not recieved any resolution till date. I dont know what your escalation team is doing but there is something seriously broken with your customer conflict resolution. My overall experience with #Fitbit brand is turning into a nightmare
I purchased @fitbit ionic 20 mnths back to prepare for my longruns. My fitbit ionic received an update recently & stopped working. @FitbitSupport has been unethical in resolving my complaint #30105662. @parkjames dinn expect such apathy towards customer painpoints from #Fitbit
(3/4) You are not willing to even provide paid https://t.co/SFjcxcwda0 ’s a 300$ watch - do you want me to throw it away? Is your manufacturing standard so low that within 20 months your watch becomes dead? @consaff@jagograhakjago@parkjames
(2/4) I am willing to pay for the repair as well. But your customer support has just washed off their hands of the matter.What am i supposed to do as a customer. I bought the best #Fitbit watch available and within 20 months it goes bust. @consaff@jagograhakjago@parkjames
(1/4) My #Fitbit#Ionic is beyond warranty- Yes. i know. If you read my email i am not asking for replacement. My watch stopped working after i updated it with latest firmware.I asked the customer support for the option of repairing this watch.@consaff@jagograhakjago@parkjames
@FitbitSupport (4/4)Imagine buying an expensive car or phone & manufacturer tells you later that outside official warranty period you are on your own – no paid repair. Nothing. Just be stuck with a dead car/phone.. that’s what you are advocating right @consaff@jagograhakjago@parkjames#Fitbit
@FitbitSupport (3/4) You are not willing to even provide paid https://t.co/SFjcxcwda0’s a 300$ watch - do you want me to throw it away? Is your manufacturing standard so low that within 20 months your watch becomes dead? @consaff@jagograhakjago@parkjames
@FitbitSupport (2/4) I am willing to pay for the repair as well. But your customer support has just washed off their hands of the matter.What am i supposed to do as a customer. I bought the best #Fitbit watch available and within 20 months it goes bust. @consaff@jagograhakjago@parkjames
@FitbitSupport (1/4) My #Fitbit#Ionic is beyond warranty- Yes. i know. If you read my email i am not asking for replacement. My watch stopped working after i updated it with latest firmware.I asked the customer support for the option of repairing this watch.@consaff@jagograhakjago@parkjames
Watch the #HONORView20 Global Launch Event live on 22nd Jan 17:00 CET, to #SeeTheUnseen. Help us share and spread the word on the chance to win an #HONORView20! https://t.co/gNohtWAs26
Calling out all persons at @Uber_India@Uber_Support @UberINSupport . It has been more than 30 days since I raised the issue of pass benefits not getting passed. What will take to get a resolution from u guys? Probably tagging ur India head or CEO might give some motivation.
@HyundaiIndia Had also called @HyundaiIndia customer support no. who took 20 mins just to identify the service center and were not very helpful. The call center guy was least interested in helping me and finally after a lot fo complaining took my complaint (1-2266683032). Really Pathetic
Horrible experience with @HyundaiIndia .My 4year old Verna has developed snag in EPS Motor. Service centers in Mumbai dont have spare to replace. My car is at the servicecenter for a week.Customercare after 20min of hold tells me to coordinate with the Service centre.Disappointed