paula mcclelland

Mum, wife, photographer, slow plodder, cocker spaniel crazy

[paula mcclelland @paulamcc]

@belfastairport And the insane lack of toilet facilities!!!

[paula mcclelland @paulamcc]

@belfastairport how disappointing that refurb has left what seems like even less seats, crap food choices and less device charging. The charge options are mostly on high uncomfortable seats. We are not all on holiday. many reg business travellers. future is wireless ? Nothing!

[paula mcclelland @paulamcc]

@premierinn so now we should be checking that the hotel advertises hot water facilities at the premises before we can complain & invoke GNG. Had I been informed prior to check in there was no working boiler, I would not have stayed. £37 refund is all I get! Disgusting.

[paula mcclelland @paulamcc]

@premierinn Cold days means a hot, warm or at v least l, luke warm, shower would be nice. Sadly not in Cockermouth. The boiler not working and awaiting a part from China. Very disappointing.

[paula mcclelland @paulamcc]

@gotthegistofit So sad reading this.

[paula mcclelland @paulamcc]

@British_Airways can you please explain why the long delay on the Johannesburg-LHR flight due to leave yesterday? Family on the flight.

[paula mcclelland @paulamcc]

@gotthegistofit What a ****!!!!!!!

[paula mcclelland @paulamcc]

@jomickane Is that Indian Rocks Beach?

[paula mcclelland @paulamcc]

@gotthegistofit Sorry to read this Chris but keep fighting and walking!

[paula mcclelland @paulamcc]

@seetickets @gigsandtours random people calling claiming to be your customer services but sound like a scam!!!

[paula mcclelland @paulamcc]

@seetickets @gigsandtours @takethat This happened once we got to front of the queue. Could not re-try as code had been used! shocking service All of us with gigsandtours links

[paula mcclelland @paulamcc]

@GaryBarlow No! Got this after waiting in queue. Seems many with link for gigs and tours had the the same. couldn't reuse the code and try again!

[paula mcclelland @paulamcc]

@seetickets kicked off at front of queue

[paula mcclelland @paulamcc]

@bookingcom shocking u you have cancelled my hotel room in London in 2 weeks time but am I supposed to be happy that 'you've done the cancellation free of charge!' booked back in May!No alt offered! Disgusting service. Will never use again, can't be trusted to honour bookings.

[paula mcclelland @paulamcc]

@TPEassist @TPExpressTrains 8:01 newcastle to prestatyn via newton le williows
have managed to raise complaint with CS but not good enough she is going to have to wait up to 20 days for refund. intimidating young female travellers is just not acceptable!

[paula mcclelland @paulamcc]

@TPExpressTrains how disgusting your guard on the train between ncl and newton le willows intimidated my daughter into paying for a new ticket £94 whilst she was trying to refresh her railcard app which was i date and correct! no answer at customer services

[paula mcclelland @paulamcc]

@TPEassist @TPExpressTrains the railcard all just needed updating. she bought it in April.

[paula mcclelland @paulamcc]

@TPEassist @TPExpressTrains disgusting behaviour towards a young girl travelling alone.

[paula mcclelland @paulamcc]

@TPEassist @TPExpressTrains both were purchased before the journey!

[paula mcclelland @paulamcc]

@JoMaloneLondon Trying to find a bottle of Green Almond and Redcurrant purfume. It's 'my smell' according to my kids and can't find any anywhere?? Help?