Påul Riberts

Forty-Something Accountant. Apprentice Dad. Passionate-but-Hopeless Magician. West Yorkshire’s Pre-Eminent Biscuit Consumer.

[Påul Riberts @paulriberts]

@RupertLowe10 I do, you repugnant excuse for a human.

[Tim Booth @RealTimBooth]

Disgusted to see the cynical use of ‘Sit Down’by @TRobinsonNewEra.
No permission was granted, and we are looking into our options.
The song and most of our topical lyrics, make it very clear where we stand, and it’s the antithesis of this organization

[Påul Riberts @paulriberts]

Hi @LBGplc you are still sending bank documents to someone who vacated what’s now my house more than 5 years ago. I’ve written to you 12+ times and spent 90 mins on the phone trying to put this right without success. Do you treat all of your customers’ data this way?

[Påul Riberts @paulriberts]

@LBGplc you keep sending bank documents to the person who sold what’s now my house more than 5 years ago. I’ve already written to you a dozen times and spent 90+ minutes on the phone to ask you to stop, but without success. Do you treat all customers’ data in this way ?

[Påul Riberts @paulriberts]

@LBGplc you’ve been sending mail addressed to the previous owner of my house for 5+ years. I’ve written to you more than 12 times & spent an hour on the phone to correct, & was promised it had been. Yet another arrived today. Should a bank not control its customer data properly?

[Påul Riberts @paulriberts]

Hi @DocuSign. We’re a large company with a corporate account with you but finding it impossible to speak to anyone to discuss INCREASING the services we buy. Customer service really not good at all. Support ticket (apparent only way to communicate) has been ignored for a week.

[Påul Riberts @paulriberts]

@SoVeryBritish Hold your rich tea biscuit a nanosecond too long in your cup.

[Påul Riberts @paulriberts]

@Tesco Thanks Ben. I have PM’d. Look forward to hearing from you.

[Påul Riberts @paulriberts]

Hi @Tesco. Could you pls clarify which plastic films you now recycle at stores ? I’ve read what you already advertise, but does “soft” mean “bendy” or “not crinkly”? Crisp packets which are ok are crinkly. Lots of your plastic packaging says not recyclable on it. Help!

[British Heart Foundation @TheBHF]

The winner of the Sustainability Award is HSL Chairs!
Over 7,000 items have been diverted from landfill into BHF stores, saving nearly 200kg of carbon emissions.
We are thrilled to have this award presented by BHF Ambassador @oliverproudlock! #HeartHeroAwards

[Påul Riberts @paulriberts]

@GeorginaJoelle @Uber Hey @uber. I’m struggling to understand Uber’s thinking on this. Just so I’m clear - if an Uber driver steals $50+ from a customer using your app by fraudulently claiming they’ve made a journey they didn’t make, that’s ok in your book?

[Påul Riberts @paulriberts]

@GeorginaJoelle @Uber Hi @Uber I’d be interested too in whether this is a misunderstanding or whether your refund policy thinks it’s ok. If the second I’ll definitely not be using Uber in the future - it’s not worth the risk.

[Påul Riberts @paulriberts]

Hi @profbriancox. My wife wants to know what would happen to her if she fell into a black hole? (Me too) #horizonslive

[Påul Riberts @paulriberts]

@SoEnergyUK Your “What is my annual cost” help page quotes:

“…our latest tariff rates (gas unit rate 2.50p/kWh, electricity [is] 9.50p/kWh, Standing charge for both is 18.50p/day)”

These rates are pre-2020 & are now VERY misleading. Pls take responsibility for accuracy at times like this.

[Påul Riberts @paulriberts]

@SoEnergyUK Hi @SoEnergyUK this is helpful but there are critical bits of your website being read by vulnerable customers that haven’t been updated since 2021, eg https://t.co/TdocpZkOrQ Please don’t under-estimate the importance of keeping your help current at times like this.

[Old Roundhay @OldRoundhay]

Lady Wood Road, Roundhay, Leeds c.1908.

[Påul Riberts @paulriberts]

Hi @Tesco. My son saw a 22-plate Tesco van today and shouted “yo, that’s sick”. Well done on being down with the cool kids. 👍🏻

[Påul Riberts @paulriberts]

@GeorginaJoelle @pollytyke @OldRoundhay I ate some chips on it once.

[Påul Riberts @paulriberts]

@OldRoundhay I love this. Thank you for sharing.

[Påul Riberts @paulriberts]

@meaderic In 1992 just before myGCSEs (high school exams) my calculator stopped working, but I realised it still worked when I squeezed the top left corner. I passed my GCSEs only because of this exact item repurposed by clipping it on to my calculator