@Hermesparcels this has been over a week now and the parcel is urgent. Can you provide an update to my delivery please? Absolutely appalling customer service!
@Hermesparcels I'm expecting a parcel and had a notification to say "We're sorry your parcel has been delayed, we'll have it on the move in the next 24 hours". This was on the 1st July and I haven't heard anything else. Can you give any update please? It's and urgent parcel.