Fiona Jackson

Loves life, #Travel & #Adventure. Freelance Tour Leader. Fiercely Scottish with a soft spot for border terriers! Best Advice: Get on your bike and go travel!

[Tom Newton Dunn @tnewtondunn]

So pleased to learn that my friend, the utterly irrepressible founder of @HelpforHeroes Bryn Parry, was today made a CBE. The ceremony took place at home with his family surrounding him, as he battles terminal cancer. This is what our honours system is for.
(@JohnnyMercerUK)

[Fiona Jackson @pedallingFi]

@TUIUK We’ve been discussing on an off for the past 10 days and I am getting nowhere which is why I have had to put it back in the public domain. Surely it can’t be that difficult to get a number to talk to one of you so we can try and get this matter resolved?

[Fiona Jackson @pedallingFi]

Not good enough @TUIUK @TUIGroup @TUIUKPR You are repeatedly failing to address my issue. You are currently in possession of £666 and refusing to given me my money back. All I ask for is for someone to speak to to try and get this sorted.

[Fiona Jackson @pedallingFi]

@mbna Let’s hope so

[Fiona Jackson @pedallingFi]

Very disappointed @mbna. As a result of being scammed they shame you into feeling stupid for your actions, label you negligent and refuse to cover the payments made on their credit card. AVOID AT ALL COSTS #shameful

[Fiona Jackson @pedallingFi]

@mbna Already been down that road. Unfortunately I have given you hours of my time and every opportunity to resolve the issue. I have been forced to refer you to the Finacial ombudsman. Left Out of pocket, let down and generally humiliated.

[Fiona Jackson @pedallingFi]

@eDreams WHY IS IT IMPOSSIBLE TO GET A PHONE NUMBER TO SPEAK TO SOMEONE, TRYING TO INVESTIGATE FRAUDULENT ACTIVITY WITH YOU AND RECLAIM MY MONEY. PLEASE HELP

[Fiona Jackson @pedallingFi]

@TUIUK I have been defrauded on a flight payment to you and need contact details for your fraud team. Please help, moneyless and flightless!

[Fiona Jackson @pedallingFi]

Grand Canyon to Las Vegas with awesome @elecetricalindustriescharity

[Fiona Jackson @pedallingFi]

@BBCiPlayer any update on how to access player through humax box?Still getting error 02001.

[Fiona Jackson @pedallingFi]

@UswitchUK can you help?

[Fiona Jackson @pedallingFi]

@UswitchUK can’t get access to your information, is there a problem with your site? Keep getting g error message.

[Fiona Jackson @pedallingFi]

Wow lovely spring surprise just landed on our doorstep thanks to Donald Russell @gourmetbutcher #customerexperience #outstanding #customerservice Thank you.

[Fiona Jackson @pedallingFi]

Massive thanks to @CBDomestics for going above and beyond. Outstanding customer service to rebuild our washing machine and saving it from landfill. @SamsungUK could learn a lot #CustomerService #shoplocal #awesome

[Deborah Meaden 🇺🇦 @DeborahMeaden]

Oh my word…..

[Fiona Jackson @pedallingFi]

Awesome work @React_Response #servingthecommunity

[Scottish and Southern Electricity Networks @ssencommunity]

During Storm Eunice we have received support from our local resilience partners, including humanitarian response charities RE:ACT and ServeOn, who have been working alongside our customer support staff to carry out welfare visits to vulnerable customers.

[Fiona Jackson @pedallingFi]

Big shout out to everyone @wpduk for working through the night to restore power during #StormEunice. Thank you. Your efforts are much appreciated. Full cooked breakfast this morning after having to cook scrambled eggs on the wood burner last night!

[Fiona Jackson @pedallingFi]

@lebara just entered France and no internet or data and only 3G. In desperate need for work and your phone number in the text doesn’t work! Not impressed and hope I haven’t been missold?!

[Fiona Jackson @pedallingFi]

Huge thanks to @JackJillTeaRoom for hosting our @DiscoverAd #Coast2Coast #cyclists. #Yorkshire #Hospitality

[Fiona Jackson @pedallingFi]

Welcome to Yorkshire @DiscoverAd styling it in Sedburgh. Thanks to @blkbullsedbergh for hosting soggy cyclists #Coast2Coast #cycle #YorkshireDales