Pankaj Patil

[Pankaj Patil @pgpatil_21]

@dominos_india "Me: *orders pizza from Dominos India*

2 hours later...

Also me: *waiting on hold with customer service for over 40 minutes*

Customer service: 'We can't reach the store either.'

Pizza arrives looking like it ran a marathon.

#PizzaNightGoneWrong #DominosFail"

[Pankaj Patil @pgpatil_21]

@_PVRCinemas @PicturesPVR please see the standards at korum mall thane. Smelly seats, dirty trays stored on floor. unhygienic storage. @fssaiindia , This is a food establishment deviating all possible food safety norms

[Pankaj Patil @pgpatil_21]

59 minutes and the customer service person finally gives up as he is unable to reach out to the store. I think some Aliens either abducted the store or the store manager. 😂

[Pankaj Patil @pgpatil_21]

@dominos_india "Me: *orders pizza from Dominos India*

2 hours later...

Also me: *waiting on hold with customer service for over 40 minutes*

Customer service: 'We can't reach the store either.'

Pizza arrives looking like it ran a marathon.

#PizzaNightGoneWrong #DominosFail"

[Pankaj Patil @pgpatil_21]

@SwiggyCares, Your customer service team is not able to verify the difference for last 20 minutes of a wrong item delivery. The service levels are deteriorating with each passing day. High time to switch I believe. Last 8 weeks, there are consistent challenges and complaints .

[Pankaj Patil @pgpatil_21]

@ThaneCityPolice @MTPHereToHelp The disrespect for the traffic signal continues at the same location

[Pankaj Patil @pgpatil_21]

Traffic menace in Thane. Blatant disregard for traffic lights is a very common sight at most traffic signals in Thane ⁦⁦@ThaneCityPolice⁩ . This one is at Balkum signal

[Pankaj Patil @pgpatil_21]

Superb customer service @thrivenowin . 1 hour for the order delivery update and even after 1 hour, the customer service needa to check for an update. Completely unexpected. Delivery riders and customer care completely sucks.

[Pankaj Patil @pgpatil_21]

⁦@Swiggy⁩ ⁦@SwiggyCares⁩ you need to really improve the skill of the customer care guys. See the responses in the screenshot which are so conflicting and within a span of 1 minute. Also they want for the ETA to cross to take action

[Pankaj Patil @pgpatil_21]

Delve into the fascinating world of Gravies and Sauces
https://t.co/CzgR4JCQos

[Pankaj Patil @pgpatil_21]

@SwiggyCares Irony of things, the order is cancelled and customer care mentions that refund is issued as restaurant hasn’t accepted order. On other screen an order is generated as replacement. On requesting a call back, the customer service morons are completely clueless

[Pankaj Patil @pgpatil_21]

Falling standards of @Swiggy @SwiggyCares @PizzaHutIN. Uncooked pizza delivered. Reply received from swiggy seems like you have the uncooked pizza for now, We will resolve your issue in the 12 hours. The customer care executive on call seem to be from other planet.

[Pankaj Patil @pgpatil_21]

@SwiggyCares Another pathetic experience today. Order placed at 8.02pm. Some rider picked up and didn’t deliver the product. Another rider assigned after 25 mins of interaction with customer service who realised the order is not available to pickup.

[Pankaj Patil @pgpatil_21]

@SwiggyCares Is it really about refund. The refund happened after posting the above message. Overall tesolution time is 45 mins ++. The customer care executives seem to be in their own world and this isnt the 1st time this has happened.

[Pankaj Patil @pgpatil_21]

Swiggy seems to be going down on overall quality standards and customer care. 30 mins and no resolution on complaint and Pizza Hut in their worst zone as always @SwiggyCares @PizzaHutIN

[Pankaj Patil @pgpatil_21]

Explore the fusion of K-pop and Korean cuisine! This blog delves into the mouthwatering journey at the intersection of music and food. 🌍🇮🇳 Discover lesser-known Korean recipes and cultural connection #Kpop #KoreanCuisine #FoodTrends #Kdramas #KoreanFood https://t.co/Z5AfmZV1jN

[Pankaj Patil @pgpatil_21]

And super surprise. Even the replacement order is uncooked. Brilliant

[Pankaj Patil @pgpatil_21]

@SwiggyCares 😂😂😂

[Pankaj Patil @pgpatil_21]

And now swiggy proudly says the order is before time. How ironic

[Pankaj Patil @pgpatil_21]

And the replacement is arranged after 45 mins of struggle and further 30 minutes of wait time.

[Pankaj Patil @pgpatil_21]

The Dynamic Indian Foodservice Industry! 🍽️ major players, and emerging trends, as we delve into the diverse culinary landscape and the growing influence of cloud kitchen chains. 📈🍕🌮
#IndianFoodservice #IndustryInsights #CulinaryTrends #CloudKitchens https://t.co/SFTPwzL4Z1