Simon East

[Simon East @pgs32]

@firstdirecthelp used to be a "phone bank" that gave outstanding service, try talking to anyone now, good luck with that

[Simon East @pgs32]

@firstdirect Customer with you since day 1, waited 13:30 to talk to you, representative then gave me a lecture on what I should do to avoid calling you, not interested in executing my request, disgusting service, moving my business, no better than Barclays/Santander!

[Simon East @pgs32]

@BorisJohnson Get lost

[Simon East @pgs32]

@SSE This has not happened, false promises to add to the list of poor service, walk not repaired, grass not reseeded, commitments not fulfilled, completely unacceptable.

[Simon East @pgs32]

@ssencommunity See video

[Simon East @pgs32]

@SSE Dug a hole, repaired a cable fault, filled the hole back in. Road covered in mud, wall broken, grass ruined, not interested in restoring and maming good, am I the only one who thinks this is unacceptable?

[Simon East @pgs32]

@TimesRadio Richard Holden-Exactly the reason I will never vote Conservative again, his arrogance knows no bounds

[Simon East @pgs32]

@DirectLine Renewal +57%, told " inflation & market rate" , scripted excuse, renewal quotes £30 less last year, reduced premium by £60, still £70 above Bank of Scotland! 30 mins to get through! You are crooks and con artists, with bad service everyone avoid, how do you sleep..?

[Simon East @pgs32]

Union Bank Tweets Bond matured on the 11th, the money not returned to my nominated account, you do not answer your phone, online chat is useless. I am taking the matter up with the financial ombudsman, my advice would be to avoid you like the plague, appalling service, dishonest

[Simon East @pgs32]

@BarclaysUKHelp What's in this for me?

[Simon East @pgs32]

@Barclays Shawbrook ISA 4.06% 1 year, 4.11% 2 Year and they answer the phone

[Simon East @pgs32]

@BarclaysUKHelp Too late, you have lost a new customer for good, I value service and respect as highly as your offer, you will not be getting my money or that of my wifes

[Simon East @pgs32]

@BarclaysUKHelp As it happens.. you could answer your phones quickly in person, let me talk directly to my local branch, open on a Monday, remove the need for an appointment, arrange an appointment this tax year, not May possibly, too difficult, better frictionless deals online

[Simon East @pgs32]

@Tesco our click and collect slot cancelled 4 hours before collection, no reason given, seem to think this it's acceptable, told to book another slot, no regard for the inconvenience, waste of time etc, new Aldi close by, simply go there in future, was a loyal customer

[Simon East @pgs32]

@Tesco Hi Lloyd, I am sorry but that is simply not good enough, if you are not able to make a gesture of good will in recognition of inconvenience and poor service you will loose a long standing customer to Aldi forever

[Simon East @pgs32]

@Tesco #Abingdon Our click and Collect order was cancelled without explanation 4 hours from collection time today, does anyone think this is good enough or acceptable? We don't, massive inconvenience, off to new Aldi half a mile away, will be getting all our business from now on

[Simon East @pgs32]

@BarclaysUKHelp After my experience you are never going to see our business regardless of how generous your offer

[Simon East @pgs32]

@Barclays 2 days trying to open 4% ISA, Day 1 Monday, 10 minutes on a centralised phone # pressing 1,2 talk to chat bot, then cut off, local branch closed all day. Day 2, local branch, GO AWAY fill out forms online, then call same number to book appointment! Available April!

[Simon East @pgs32]

@lv last year building and content £120, thus year £200, 70% increase are they for real, thought Dick Turpin was dead, goodbye LV, never to return, got a quote to renew at £118, jokers!

[Simon East @pgs32]

@lv watched the LV add on television last night, promising to save you money, bit disingenuous I think, just put my premium up 70% like for like, awful company, will never use them again