@Kayren_B_@BritishGas@BritishGasHelp Wayne, Could I suggest that you contact Ofgem and inform them of the intolerable treatment you have subjected one of your clients too.
@Kayren_B_@BritishGas@BritishGasHelp Hi Kayren B, I encountered similar issues with my boiler too and was basically ignored until I broached the possibility of legal action. I suggest that you do similar and indeed consider a campaign to expose these charlatans.