@Telstra pt2
Nobody in your call centre helped,asked to be put through to a manager and was told nobody can help.Will have to wait for this person to call and say they haven’t been connected or sent a modem!We’re possibly getting fraudulent claims in our name and you don’t care!
@Telstra We were not even issued a case number by your “customer service team” as we are not a customer. This has happened twice in 2 weeks. Obviously not flagged as an issue the first time.
Awful!
@Telstra you absolute joke of a company. Cut off our internet as someone else has set up an account using my home address and clearly no proof of residency was sent. When we call we are told nothing can be done! Nobody in your call centre seems to care! ………..part 1