@AlphaWizarDD Direct plans save .5% to 1% in fees, but emotional panic-selling, wrong asset allocation, and unoptimized tax harvesting can cost 5%+ in lost compounding.
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What was even more disappointing was the lack of empathy during the conversation. Senior citizens often depend on their children for insurance-related matters. After proper verification, a more practical and customer-friendly approach was expected from the escalations team.
Extremely disappointed with @HDFCLIFE . Escalated officer Sankalpika was rude & unhelpful. Even after OTP verification, we were told verification had failed.
When assisting a senior citizen parent, shouldn't a son be allowed to help after due verification? Where is the empathy?
The policy belongs to a senior citizen. We called customer support to resolve a genuine issue and completed OTP verification as requested. Despite this, we were informed that verification had failed and no assistance could be provided.
@Adani_Elec_Mum It's been 3 days since my complaint on 21st April 2026. No visit, no follow-up, no resolution. This is unacceptable service. Please escalate immediately. Complaint No: 1005060396 #AdaniElectricity#PoorService