Indeed, new email that in cases of Ryanair flights you don't charge a handling fee. It's a stop-gap measure.Please don't charge hidden fees. https://t.co/KVutwYOWky
@lastminute_com You emailed it's part of your T&C to take €20 for handling refunds. With Ryanair alone canceling 50 flights a day, you've got a business.
@saulgcullen@lastminute_com Seem to be an administration fee for giving me the refund they get from the airline... basically a handling fee for an EU261 claim.