PRADIPTA BASU

Software engineer, self declared nerd

[PRADIPTA BASU @pradiptaBasuCSE]

@metrorailwaykol @gmmetrorailkol @RailMinIndia @RailwaySeva @AshwiniVaishnaw @EasternRailway @amofficialCRIS

When will the app work ?

Kolkata Metro should tieup with PayTM or Google Pay & also integrate to NCMC platform on priority.

When do you plan to get these executed ?

[PRADIPTA BASU @pradiptaBasuCSE]

@metrorailwaykol @gmmetrorailkol @RailMinIndia @RailwaySeva @AshwiniVaishnaw @EasternRailway @amofficialCRIS
"Aamar Kolkata Matro" app is not working for 24hrs+ now. When will you resolve the same ? Neither login not password reset is working, not allowing to register also.

[PRADIPTA BASU @pradiptaBasuCSE]

@turingpi Build

[PRADIPTA BASU @pradiptaBasuCSE]

@qatarairways @qrsupport Need urgent help to update date of birth. Tried your online process but it is not working

[PRADIPTA BASU @pradiptaBasuCSE]

@SamsungIndia @Samsung @SamsungNewsIN AC install req pending for 2days. Engineer, Mrinal Majumder (09804548076) and center (03335765980) assigned were rude misbehaved, had to ask for different engineer. But no progress yet. Cordinator Avik Chakroborty [phone] not answering

[PRADIPTA BASU @pradiptaBasuCSE]

@kmc_kolkata @MayorKolkata @FirhadHakim @MamataOfficial
Patuli KMC Ward-110, Borough-11 opposite S-231 Street light is defective for last 7days. Please repair.

[PRADIPTA BASU @pradiptaBasuCSE]

@bigbasket_com @bigbasketblog @CEE_bigbasket @BigBasketTech Order has rotten items, your delivery executive picked up the rotten items at 3:30pm

[PRADIPTA BASU @pradiptaBasuCSE]

@agarwalpacker @rameshagrwl Please get GCBNG232419438 delivered by tonight. This already arrived at Kolkata Hub on 1st April. Final destination is also inside Kolkata. But your Kolkata delivery head Rajan is not getting it delivered with excuses.

[PRADIPTA BASU @pradiptaBasuCSE]

@HDFCBank_Cares @NPCI_NPCI @NPCI_IMPS @NPCI_NPCI @NPCI_IMPS it's shameful that you have no grievance redressal process. @HDFC_Bank @AxisBank is using your platform for IMPS and now that a transaction has failed, none of the two banks have any clue as to what happened. No active help & support to end customer at all !

[PRADIPTA BASU @pradiptaBasuCSE]

@HDFC_Bank @HDFCBank_Cares @AxisBank @AxisBankSupport @NPCI_NPCI @NPCI_IMPS
IMPS Reference number: 407515303941
Transaction Value Date: March 15, 2024
Remitter's Bank: @HDFC_Bank saying transaction complete
Beneficiary's Bank: @AxisBank saying not credited
@NPCI_IMPS HELP !!!

[PRADIPTA BASU @pradiptaBasuCSE]

@HDFCBank_Cares You reply has been of no help. Provid definitive proof that transaction was credited to Axis Bank. Please give the refund immediately or get Axis Bank to transfer to Beneficiary. @NPCI_NPCI @NPCI_IMPS it is shameful that you do not have time-bound resolution

[PRADIPTA BASU @pradiptaBasuCSE]

@AxisBankSupport Details you requested in your reply was already available in the DM history. I have reshared again so that you can get off your ass and do some actual work to trace the transaction on your end and help close the issue.

[PRADIPTA BASU @pradiptaBasuCSE]

@AxisBankSupport You reply is useless. Rather than extending the help with utmost transparency you are playing a blame game. @HDFC_Bank Remitting bank has already reached out to you. Please close this issue at the earliest. Either transfer to beneficiary or refund the same back to me

[PRADIPTA BASU @pradiptaBasuCSE]

@AxisBankSupport Attached is your useless reply. I already informed you that remitting bank HDFC have confirmed the transaction is complete and now @AxisBankSupport @AxisBank have to identify the status from its end. Instead you are pushing back to @HDFCBank_Cares without any supporting proof.

[PRADIPTA BASU @pradiptaBasuCSE]

@HDFCBank_Cares @HDFC_Bank Txn Ref. Num.: 407515303941
Date of Txn: 15th March 2024, around 3:36pm
Mode of Transfer: IMPS
This transaction didn't credit to beneficiary. HDFC helpline told it has timed out but reversal/refund not done even after 3.5days. Please help !!!

[PRADIPTA BASU @pradiptaBasuCSE]

@CloudnineCare I had placed Order OID18314 with Momeaze on 11th March.
It is still not fullfilled. Please cancel the pending item and refund.

Pampers Small pack of 22, price ₹360. Please cancel it & refund immediately and never call again to ask us to order with you.

[PRADIPTA BASU @pradiptaBasuCSE]

@IPPBOnline @IndiaPostOffice @KolPostRegion @KolPostalRegion @wbpostalcircle @AshwiniVaishnaw @devusinh @UIDAI @ceo_uidai @Aadhaar_Care
@IPPBOnline already emailed but no response from your team.