@Delta how nice of you guys to deboard flight 144 after everyone was on board and then have no following information. Some people actually pay for shit and have connecting flights you know? I even messaged you guys through pm and no response. Amazing customer service!!!
@Delta I would rather have an update on the flight status and better direct connecting flight (where I don’t have to layover for 6 hours due to this issue and miss my only night in Venice instead) but if not, I’ve sent out the details.
@Delta Side note about this, when we book klm flights which are operated by delta we cannot get seats assigned to us except at the gate which leads to shitty seats in the last row in the middle. Delta agent refused to assign me seats for the next flight as well.
@Delta@KLM we booked this flight with you and look how your partners are handling it. We are still stuck at our initial departure, are going to miss our connection and had to reschedule and the customer reps have not even gotten in touch yet. will not be flying either of you again.
@Delta Delta will provide full and timely information on the status of known delays, cancellations, and diversions within 30 minutes of Delta becoming aware of the change in the status of the flight. < taken from deltas website. Still no updated information except mechanical failure.