Prashant Jha

A software Engineer at Salesforce living in the world of wonder

[Prashant Jha @prashkjha]

@PhonePeSupport @PhonePeSupport
I’m still not getting any resolution on my ticket. Please delete the Autopay immediately. Customers shouldn’t have to lose money because of unresolved support issue. This support experience is extremely disappointing. Ticket: #640054559
@FinMinIndia @nsitharaman

[Prashant Jha @prashkjha]

@PhonePeSupport @PhonePeSupport I’m still not getting any resolution on my ticket. Please delete the Autopay immediately. Customers shouldn’t have to lose money because of unresolved support issues. This support experience is extremely disappointing.

Ticket: #640054559

[Prashant Jha @prashkjha]

@PhonePeSupport @PhonePeSupport No update despite trying for a long time. I’ve already lost ₹799 due to an unintended Autopay. This one is still stuck on “Processing.” Please delete this Autopay urgently.

[Prashant Jha @prashkjha]

@JioCare I want it to be resolved by today itself @JioCare

[Prashant Jha @prashkjha]

@JioCare @reliancejio
I raised a request for an engineer visit as my Wi-Fi is not working from last 3-4days. However, the assigned engineer has neither visited nor is reachable.
Even customer support is unreachable for an update.
Please look into this issue and resolve it at ASAP

[Prashant Jha @prashkjha]

@JioCare no, I tried calling technician multiple times and he has switched off his phone. even though everyone is at home, he put message as customer not at home. A pathetic service is on ground level

[Prashant Jha @prashkjha]

@rapidoapp_ @rapidoapp_ can you support even after starting new chat I am getting any support.

[Prashant Jha @prashkjha]

@rapidoapp_
this is your customer support.
customer has booked ride to some place and he has been dropped to some unknown place and driver ended the ride. and when I tried to contact support it seems to be unreasonable and this is how much fraud is going on.

[Prashant Jha @prashkjha]

@rapidoapp_ no contact yet from rapido, I am attaching my payment detail also and no support still from @rapido

[Prashant Jha @prashkjha]

@DrinkPrime Today was the scheduled pickup for my purifier relocation, but no one has contacted me. Your customer support is impossible to reach, and the entire experience has been extremely frustrating. This is unacceptable. Please resolve this ASAP.

[Prashant Jha @prashkjha]

@DrinkPrime can I get your support number as your chat support is pathetic. I went to raise a concern and waited more than an hour after bot writes connecting to next available agent.

[Prashant Jha @prashkjha]

@SonyLIV but the message i received from your team is like this is jio issue as my subscription is through jio, but I am not even logged in after reinstalling the app as it does not let me go to any screen. This is your issue not jio

[Prashant Jha @prashkjha]

@SonyLIV I'm unable to open sonyliv on my phone & on TV. I have uninstalled and reinstalled app on both the devices but that also didn't help.
please help in this and resolve the issue. Attached screenshot of what I'm getting while opening the app on phone & thsi is from morning

[Prashant Jha @prashkjha]

@SwiggyCares please provide the details how i can connect to support as on app it is not way I can contact support

[Prashant Jha @prashkjha]

https://t.co/kb8x1G494S
also some other videos link

[Prashant Jha @prashkjha]

@GoibiboSupport @goibibo Please help here @goibibo @GoibiboSupport

[Prashant Jha @prashkjha]

@GoibiboSupport @goibibo for my trip on 29th Oct which is in less than 24hrs, I am not able to retrieve the details on airline website yet, please help on it.
Already there is a thread going on but I am not getting reply there anymore.

[Prashant Jha @prashkjha]

@GoibiboSupport @goibibo @GoibiboSupport @goibibo , I connected with airline support and they are telling me like name has not been updated and because of that I am unable to do checkin, please resolve this issue immediately.

[Prashant Jha @prashkjha]

@GoibiboSupport I checked with the airline team and they are telling me that the name has not been updated from your portal @GoibiboSupport @goibibo please help

[Prashant Jha @prashkjha]

@goibibo I booked a flight for 29th Oct via your app, but it’s not showing on the Akasa site. Your customer support is terrible — GIA keeps giving a number that’s useless when called. Please resolve this urgently, this is very frustrating!