Pri Shah

Eyes on the stars. Feet on the ground. Learning things I never knew I never knew

[Pri Shah @priishah]

@SouthwestAir Bumping this

[Pri Shah @priishah]

@SouthwestAir My dad needs wheelchair assistance for his flight tomorrow. Can you help please 🙏🏼 ? I’m not able to add this online.

[Pri Shah @priishah]

@Uber_Support ?????

[Pri Shah @priishah]

@UberEats Your platform is becoming a bigger pain each time I use it. I tried using a gift voucher to order dinner and you declined all 4 of my cards (which I am currently using in parallel elsewhere). My voucher expires tonight - can you help?

[Pri Shah @priishah]

@Uber_Support I’m not able to send you a DM - it asking me to upgrade to premium.

[Pri Shah @priishah]

@Honest Still waiting for a response on my order arriving with incorrect sizes for my family.

[Pri Shah @priishah]

@SouthwestAir My itinerary reflects the wrong passenger name. Can you please help fix this ASAP. I have a flight departing tomorrow AM

[Pri Shah @priishah]

@QuestDX I’ve been waiting for critical lab results for over 10 days now. Every time I call, I get a different answer from a different rep. Is this the type of completion time I can expect from QD around lab results that may have time sensitive implications???

[Pri Shah @priishah]

@Uber If I hire an Uber black in Boston, MA, do I need a car seat for my toddler?

[Pri Shah @priishah]

Doesn't hurt :) ! https://t.co/kquMAy6LRo

[Pri Shah @priishah]

@Delta My companion’s name is misspelled on our itinerary. Can you help update this ?

[Pri Shah @priishah]

You put up a customer support team who is directly in the line of fire and then don’t even give them the tools to make things right for your customers. Fast fwd to someone trying to reorder my dinner and unable to + trying to compensate me for the inconvenience. Also unable to.

[Pri Shah @priishah]

@DoorDash_Help Your driver told me he’s outside, messaged saying he messed up the delivery, marked the order as complete and disappeared with my food. I have 2 hungry kids at home and the best you can equip your team to do is process a refund when this experience #5 of the same?

[Pri Shah @priishah]

Not to mention, your support agent ended the chat without a resolution and I was then transferred to 2 separate agents who were unable to reorder my kid’s dinner.

[Pri Shah @priishah]

@ChipotleTweets I placed a large catering order for my daughter’s daycare and their order NEVER arrived, the location isn’t answering and I’ve been on hold with your main line for 20 mins. I need help NOW.

[Pri Shah @priishah]

@Delta Thanks Kay. I’ve DMed you.

[Pri Shah @priishah]

@Delta I’m at the airport and realizing my TSA Pre-check isn’t indicated on my mobile boarding while the rest of my family’s was added. Can you please help ASAP?

[Pri Shah @priishah]

@MBonvoyAssist Thank you, I just sent you a DM

[Pri Shah @priishah]

@MarriottBonvoy My travel plans had to be adjusted due to Hurricane Henri so I won't make my work trip but I have a non-refundable hotel booked. Can you help me look into what my options are here?

[Pri Shah @priishah]

@AmericanAir my family was rebooked from a flight tomorrow to a different flight TODAY with no request or confirmation. I need help ASAP.