@HertzUK why have @MercedesBenz as a premium offering if you’re going to skip the premium features? You’re LHR fleet is getting worse, no more E class either! Maybe it’s time to start taking notes from @SixtUK re premium cars.
@Dreams_Beds Would be great if the 2x £2,500 mattresses purchased didn’t sink and the inspector tried to claim it’s normal for mattresses to sink/dip so much. He spent more time trying to blame the base, then the floor and any excuse to say the bed is fine. Yet the dips are significant.
@Dreams_Beds had a mattress inspection as mattresses less than 6 months old has started sinking and inspection said it’s normal. How is it normal when 2 mattresses purchased are showing significant sinking. The inspector kept trying to blame the base, then floor, and any excuse.
@Hertz staff at SFO: reserved car was unavailable. Offered a Chevrolet Traverse - same price as a prebooked Volvo XC90. Refused to provide a refund for downgrade. Apparently, no XC90s available, and I shouldn’t rely on the website for booking specific prestige models.
@UberUK@Uber@UberUKI_Support driver in Exec UberXXL tried taking picture of my wife. Then refuses to take suitcases and drives off without cancelling job. #safety
@EE Apparently the roam abroad pack has been taken off my line (without ANY communications) because EE discontinued it (apparently?) - even though I had it since the contract started. Now I have a large bill as a result. Is this true?
@MarkUnitedCS Thank you. I've tried and DM has not been useful. Security and data leaks doesn't seem to be a priority for @united@deneendefiore. My account was 'closed' for 'security' but the recipients of my information in the data leak have still managed to cancel flights and make changes
@united a stellar response to a cyber breach where a mileageplus members credit card account was used by a bad actor due to united staff failing to follow basic security checks. Top marks for not caring about your members safety and security.
@united how are you securing my MP acct when your chat agents reset my acct details for the bad guys who keep resetting my details and spending my points - oh and try to purchase flights with the card linked to my account? 4th time this year! The MP call centre keeps me on hold!
@bhx_official in all the years I’ve flown thousands of flights globally, I know why BHX has the slowest security. A member of staff threatening us with “do you want to fly or not”, trying to pick an argument, after we said to keep a 50g face cream that didn’t have a label!