@star_orm Nothing resolved and no updates and keep on asking documents, your support team does not have proper knowledge or don't know the procedures. What do u want me do to
I am struggling to add my spouse name in my insurance and renewed my policy yesterday where it renewal due is next month. But now your support team mention that we can add my spouse and need to pay as new policy
I am checking with you guys in last 3 months
@StarHealthIns
@star_orm I am newly married and I already shared the requested documents and details, what stops you guys to provide the service? And i recently renewed my policy is fyi.
@star_orm Nothing has been sorted out and still.i am unable to add my spouse name,.seems you guys not interested to provide the service. What is you nodal officer escalating contact
@star_orm Still not getting proper support and seems your customer support guys not having proper knowledge or intrest yo keep you customer. What shold I can do if this is happening during claim process or anything happen during these period?