Sasidhar Pothula

[Sasidhar Pothula @psasidhar0329]

It’s been over two weeks since I reported a serious safety issue to Uber, and their response has been nothing short of outrageous. This isn’t about lost luggage—it’s about passenger safety and basic accountability.

Even after a lieutenant officer—at Uber’s own request—formally submitted a request for the driver’s details, Uber has ignored it for more than a week. If they can brush off a government officer, how little must they value the safety of an ordinary passenger?

Every time I post about this publicly, Uber puts on a show—pretending to care, offering hollow promises, and then going right back to ignoring the problem. This isn’t just negligence; it’s disrespect for customers and the law.

A company that refuses to take responsibility for who they hire and the safety of the people who use their service does not deserve our trust—or our business.

I’m sharing this so people can see the truth: Uber doesn’t care until they’re called out publicly. Don’t wait for something worse to happen—stop using Uber.

The attached images clearly show what Uber tells us to do after we call them out on social media. We followed their instructions exactly, yet there has been no follow-up or real response. It’s nothing but a show-off tactic from Uber—pretending to take action publicly while doing nothing behind the scenes.

And a sincere request to whoever come across this post to spread it as much as possible and make everyone stop using @Uber

#StopUsingUber
#BoycottUber
#UberNegligence
#UberAccountability
#UnsafeWithUber
#UberFailsSafety
#DitchUber
#UberShowOff
#SayNoToUber
#HoldUberAccountable

[Sasidhar Pothula @psasidhar0329]

@Uber_Support is the no.1 useless this in USA in terms of public safety and services. It’s been 10days. No real person has reached me through phone contact. Even after a CID officer have been assigned and informing this to uber for the case to move for next steps, They are still sending me automated messages. You can see @Uber_Support irresponsible replies. They don’t even care about my belongings. All they are doing is drama. Showing off that they have been monitoring my case but that was not true either.

#banUber #RideShareSafety #PassengerSafetyFirst #SaferRideSharing #UberAccountability #HoldUberResponsible #DemandBetterFromUber #StopRideShareNegligence #uselessuber

[Sasidhar Pothula @psasidhar0329]

@Uber should be banned in USA. Their service for people is so insecure. Its been 1 week and still they can’t get the driver they have assigned to a passenger. All they have is backing their driver who is a criminal stating that he will be having prior commitments. So all these 7 days a driver who has stolen and left away didn’t find an hr time to return the luggage. @Uber_Support is the other useless thing on earth with only bot chat support but no live agent would connect to follow up and resolve this. No call support is being provided. Whom should we rely on. Whom should we talk to? For whom should we express our concerns.

#negligentUBER #banUBER #boycottUBER #USELESSUBER

[Sasidhar Pothula @psasidhar0329]

@Uber @Uber_Support and its driver are useless in USA. Now it’s almost 5days went by and the irresponsible uber is backing the uber driver that he’s busy with his commitments. So with all my things left with the driver am I enjoying my life. I need a quick resolution on this from uber. Or i am gonna sue uber for this. The driver isn’t responding to calls and turned off his phone i guess. And on the other hand uber has the worst customer support system. All they have been providing from the past 5 days is bot chat support and temporary short live chat support per day. And to get a live chat support the next day, it’s to be a another struggle.

#BoycottUber #DeleteUber #UberUnsafe #NoMoreUber #StopUsingUber #UberAccountable #SueUber #JusticeAgainstUber #HoldUberResponsible #UberExposed #FightUberInCourt #SueUberNow #UberClassAction #JusticeForRiders #ConsumersVsUber #UberIsWaste #IrresponsibleUber #UnaccountableUber #UberFails #DumpUber #UberNegligence #UberExploits #WorstWithUber #UberBrokenTrust

[Sasidhar Pothula @psasidhar0329]

@Uber @Uber_Support @TxDPS @TxDOT @CommerceCityPD

It has been over 72 hours since this incident, and both Uber and the driver have shown complete irresponsibility. This clearly demonstrates that Uber is highly inefficient and unsafe for passenger transportation. I obtained the driver’s number and contacted him directly—he gave excuses but never showed up at my address. Until yesterday, he at least responded to my voicemails, but now even that has stopped.

I filed a police complaint, but I was told to wait for Uber’s response. However, this situation raises a serious concern—Uber in the United States appears to be among the worst in terms of safety and accountability. With all of my belongings still with the driver, I am struggling to survive. I have been forced to wear the same clothes since the day I arrived, and even my cooking appliances are with him, leaving me unable to prepare food.

As an international student, this experience has been extremely distressing. I urgently need assistance in recovering my belongings and resolving this issue. Below are the details of the Uber ride and the driver. I strongly urge others to avoid this driver, as he is highly irresponsible and drove recklessly during the trip. For the sake of personal safety, people should avoid using his services.

Ride details : Booked an Hyundai Sonata uber ride from Garland to commerce on Sept 6th at 13hrs.

Are there any law attorneys who can assist me in taking legal action against Uber and the driver for the severe distress and hardship caused by their irresponsibility?

[Sasidhar Pothula @psasidhar0329]

@Uber_Support

[Sasidhar Pothula @psasidhar0329]

@Uber @TxDPS

I truly feel Uber is unsafe in Texas. On Sept 6, after returning from my India trip, I booked a ride from Garland to Commerce around 1 PM with 2 large trolleys, a cabin bag, groceries, and luckily kept my backpack (with passport/documents) with me. The driver drove rashly, kept stopping on highways, and after an hour when we reached my place, he refused to open the trunk, laughed, and then suddenly drove off with all my luggage worth $3–4k (clothes, medicines, and essentials). I immediately contacted Uber, but their support is extremely unhelpful—only bot chats and unanswered in-app calls. I reported the theft to 911; a police officer visited but said it’s a civil contract issue and to wait for Uber. It’s been over 20 hours now with no response, no help, and I’m left without my belongings. With the driver’s photo and license plate still in the app, I ask: who will take responsibility and resolve this?

#SafetyFirst #RiderSafety #PublicSafety #TravelSafe #Uber #UberTexas #UberSupport #BoycottUber #UberSafety #ConsumerRights #JusticeForRiders #Accountability #ProtectConsumers #Texas #Dallas #GarlandTX #CommerceTX

[Sasidhar Pothula @psasidhar0329]

@Uber @TxDPS Here are the uber ride details I have