@virginmedia He is in the UK. There are no options on the phone line to speak to anybody. Takes you to an automated message saying a link can be sent. He cant access it as he has no connection. And it is useless information no help at all. You havent answered if there are issues at your end.
@virginmedia Your phone lines direct people to a useless page with NO help.he can't access the link as he has no connection. I am in a different country at the moment. Disgusting customer service as always
@virginmedia No! Has just woken up to his phone not connecting. The signal for normals calls is also affected. A whole day it hasn't been working. Is it a fault at your end as lots of people seem to be having issues. How can a company with such bad service, close all phone lines?!!!
@dannypellerini@loveholidays@loveholidaysCS 02038971185 I got through to them yesterday with the same issue and they solved it for me. Ignore the pre recorded message you will get through to someone.