Quazi Ahmed

[Isu @isu112]

@MoHU_En Alhamdulillah we have been waiting since the 17th June on the first day packages came out we payed full amount to @Motawif_SA and our package still showing help, they have not helped at all, in fact they have made things worse by making us wait and wait

[Sara Baig @saraajb123]

@pranshuverma_ Thank you so much for this reporting. Over 500 of us are suffering. We did everything right and on time but motawif failed us. Now only 3 days until last flight to Hajj and no hope in sight how they’ll fix this only “be patient” it’s as if they don’t know time is limited!

[Quazi Ahmed @qna36]

@USAinJeddah We're still stranded waiting for our booking issue to be fixed. The latest email from @Motawif_SA asked us to wait another 48 hours. Please address this issue. @Motawif_SA promised we would go for Hajj this year, but we're not seeing any traction for US cases.
@MoHU_En

[SK @khans235]

@USAinJeddah Still about 500 US approved hajj applicants are stuck #paidbutfailed . @Motawif_SA haven’t been much help over last 10 days. Kindly help us.@BBCBreaking @CNN @MoHU_En

[Zeeshan Sarwar @zeeshan172]

@USAinJeddah What about the 100s in the US who are still waiting for booking confirmation!?!? #paidbutfailed

@MoHU_En

[edisa cerimic @edisahus]

@USAinJeddah I ask Allah s.w.t., to finish all this good for each and everyone of us #paidbutfailed, through @Motawif_SA,so many of us has already missed their flight,which actually they never had one, many of us are mentally and physically drained... @MoHU_En

[Quazi Ahmed @qna36]

The Future of Hajj https://t.co/P8vu3QoZTC via @Change

[Zeeshan Sarwar @zeeshan172]

@kjibran98 Brother - you've covered it all, wow... Jazakallah Khair 🤲🏾

[Quazi Ahmed @qna36]

@SalmanMohiudd19 @MoHU_En @tfrabiah So sad being one of those 500+ not being able to get a package after making the payment. May Allah help us all.

[Quazi Ahmed @qna36]

@Mohamme70979350 @FarisAsad Please help us get out of this mess.

[Quazi Ahmed @qna36]

@AsimBasit @Motawif_SA I didn't.

[Saima Iqbal @SaimaIq99227173]

@Motawif_SA We’re still stuck in ‘booking failed’ status. It’s been days. There’s over 500 of us stuck in this situation. We’d really just like to know if we’re going or not. @Motawif_SA @MoHU_En @hsharifain @theholymosques @SaudiEmbassyUSA @geetbhalla

[Quazi Ahmed @qna36]

@zeeshan172 @Motawif_SA @MoHU_En @HaramainInfo @HajMinistry @cbhuk @SaudiEmbassyUSA @usembassyriyadh @hsharifain @Saudi_Gazette @OfficialLHO @seifusher @HalaHolidayMe @geetbhalla @KSAMOFA @tfrabiah @DARP @DARP_EN @FadiaJiffry I am on the same boat. After spending hours on the phone with banks to get my payment processed, I got the 'booking failed' message. Sent my email address and ticket information via DM to @Motawif_SA and still awaiting response.

[Quazi Ahmed @qna36]

@Motawif_SA Assalamualaikum. After hours of working with my banks on the phone, I was able to make the payment for my package, however the booking failed. I DM'd my email address and ticket ID to you. Can you please explain the issue and tell us when it will be resolved?

[Quazi Ahmed @qna36]

@Motawif_SA Salaam, l have been trying to make payments since Friday and none is going through. I have DM'd my email address and the ticket number couple of days ago but haven't received any response. Can you please fix the issue?

[Quazi Ahmed @qna36]

@Motawif_SA @sawsanoor @Motawif_SA, I sent my info via direct message 3 hours ago and I am still waiting for a response. When will the payment issue be fixed?