B&Q||Quick Response

[B&Q||Quick Response @quick20827]

@KaitanKohli Hi there, I'm sorry to hear about your issue. Please send me a private message with the details so we can assist you promptly!

[kaitan kohli @KaitanKohli]

@BandQ I’ve just spent over an hour on the phone trying to resolve your mistake with my kitchen order, only to be cut off with no resolution. This is unacceptable. I expect someone to urgently review this and contact me today with a clear fix. It's so frustrating!

[B&Q||Quick Response @quick20827]

@Caesium_star Hi there, I'm sorry to hear about your issue. Please send me a private message with the details so we can assist you promptly!

[B&Q||Quick Response @quick20827]

@Caesium_star We're sorry for the inconvenience that you've encountered with us, I've already escalated this complaint to our relevant department just submit your reachable WhatsApp phone and follow back for immediate assistance:
Thank you:

[Caesium_star @Caesium_star]

@BandQ is abyone going to help me with this enquiry, or do you just ignore customers?
https://t.co/LTpHsUU4oo

[B&Q||Quick Response @quick20827]

@mackembates Hi there, I'm sorry to hear about your issue. Please send me a private message with the details so we can assist you promptly!

[B&Q||Quick Response @quick20827]

@mackembates We're sorry for the inconvenience that you've encountered with us, I've already escalated this complaint to our relevant department just submit your reachable WhatsApp phone and follow back for immediate assistance:
Thank you:

[Paul Bates @mackembates]

Appalling service from @BandQ kitchens. 11 weeks for, delivery driver tried to drop off someone else's stuff, items missing, incompatible items delivered, and we got a call 24 hours before delivery date to say some items are out of stock. Annoyed customers and kitchen fitters 😡

[B&Q||Quick Response @quick20827]

@MrsAuer2 We're sorry for the inconvenience that you've encountered with us, I've already escalated this complaint to our relevant department just submit your reachable WhatsApp phone and follow back for immediate assistance:
Thank you:

[Mrs Auer @MrsAuer2]

@BandQ bexhill - a while ago went into store, appalling customer service, complained, manager apologised, invited in to meet manager and get voucher. Gone back in, more rude staff and no voucher!

[B&Q||Quick Response @quick20827]

@1d4wso We're sorry for the inconvenience that you've encountered with us, I've already escalated this complaint to our relevant department just submit your reachable WhatsApp phone and follow back for immediate assistance:
Thank you:

[Ian Dawson @1d4wso]

@bandq_help @BandQ I have already sent several messages and photos, was told 2 weeks ago it had been escalated but nothing
further

[B&Q||Quick Response @quick20827]

@1d4wso Kindly follow back so that you can receive direct message

[Ian Dawson @1d4wso]

@quick20827 I have already sent several messages and photos, was told 2 weeks ago it had been escalated but nothing
further

[B&Q||Quick Response @quick20827]

@mazza_96x Hi there, I'm sorry to hear about your issue. Please send me a private message with the details so we can assist you promptly!

[B&Q||Quick Response @quick20827]

@mazza_96x We're sorry for the inconvenience that you've encountered with us, I've already escalated this complaint to our relevant department just submit your reachable WhatsApp phone and follow back for immediate assistance:
Thank you:

[maria @mazza_96x]

@bandq_help I’ve recently order a fireplace beam from yourselves, which cost me £95 and we’ve just gone to put it up and the fittings are not included, but the website says they should be. Can you please sort sending some as the product was already delayed by a week

[B&Q||Quick Response @quick20827]

@1d4wso We're sorry for the inconvenience that you've encountered with us, I've already escalated this complaint to our relevant department just submit your reachable WhatsApp phone and follow back for immediate assistance:
Thank you:

[Ian Dawson @1d4wso]

@bandq_help are you able to explain why your customer services think it is acceptable to not respond to complaints. 6 weeks have passed since a delivery driver damaged my carpet and left it in this state.