Rowan Cammarano

[Rowan Cammarano @racc1982]

Amazing time at Sentido Fido Punta del Mar, Majorca 😎 Thank you @easyJetholidays 🫶🏼✈️ #fidohotels #mallorca #easyjetholidays #adultonly 👌🏼

[Rowan Cammarano @racc1982]

@easyJetholidays your customer service is SHIT!!! 💩 Don’t think I’ve ever spoken to someone with less compassion in my life!

I was asking for something I knew prob wouldn’t be possible but at least act like you give a crap! 🙄

[Rowan Cammarano @racc1982]

Nice touch @vindisgroup @UKVolkswagen 👏🏼 It’s been a long wait for sure… looking forward to getting my new car soon though 😉

This little touch makes me know you care ♥️ #cookies #customerexperience #CustomerCare #vindisbedford

[Rowan Cammarano @racc1982]

Let girls play football at schools like the boys do - equal rights for all! https://t.co/ME6QNP7bHw via @UKChange #girlsfootball #kidsfootball @SkyFootball #ladiesfootball #lionesses 🦁

[Rowan Cammarano @racc1982]

@easyJetholidays can you sort your search function out please? It keeps refreshing/clearing filters randomly…. Making it very difficult to choose and book a holiday! 😩

[Rowan Cammarano @racc1982]

Genuinely don’t understand why you wouldn’t let a customer exchange me spend more!?! The goods haven’t even been opened! And you’re still selling at exact same price they were purchased for! #disappointed #ruinedmyday #CustomerService

[Rowan Cammarano @racc1982]

@Wickes never know such a stupid returns policy… especially for people doing up their house etc. After 30 days can’t even exchange!?! I’m now stuck with £150+ worth of taps I can’t use! #terriblecustomercare #wontshopthereagain #avoidwickes

[Rowan Cammarano @racc1982]

@Wickes never know such a stupid returns policy… especially for people doing up their house etc. After 30 days can’t even exchange!?! I’m now stuck with £150+ worth of taps I can’t use! #terriblecustomercare #wontshopthereagain #avoidwickes

[Rowan Cammarano @racc1982]

#badcustomerservice #worstaftercare 😡

[Rowan Cammarano @racc1982]

They finally (after asking 7/8 times) send out 4… and they’re the wrong size AGAIN! #wtf

This is 4/5 months after the sofa was delivered…

Actually confused at how bad the after care is at this store! Sort it out #furniturevillage

[Rowan Cammarano @racc1982]

Great job @OfficialFV sent me 38 of the wrong size and just 1 of the size I requested 3 months ago (for my footstool that has 4 feet! 🤯

[Rowan Cammarano @racc1982]

@JohnLewisRetail just had a 30 min beauty consultation (for free) with the lovely Erin! Absolutely brilliant. She’s sending me a list and I’ll be ordering online 🙌🏼 Such a great idea! Should defo promote this more! 💄💋 #CustomerService #MakeUp

[Rowan Cammarano @racc1982]

Great job @OfficialFV sent me 38 of the wrong size and just 1 of the size I requested 3 months ago (for my footstool that has 4 feet! 🤯

[Furniture Village @OfficialFV]

@racc1982 Hi Rowan, we are sorry to hear this. In order for us to look into this further please dm us the order number, name on the account and the address information. Many thanks regards FV Team.

[Rowan Cammarano @racc1982]

@OfficialFV I’ve emailed 5 times now and not had a single response!! What does it take for you to reply?

[Rowan Cammarano @racc1982]

@ThreeUK what’s the best way to find out why my signal is shocking?! Even though your signal coverage says I should have perfect 4G? Currently having to hotspot to even use my phone!!! 😢

[Rowan Cammarano @racc1982]

@BigTone78 I miss the old skool emojis!

[Rowan Cammarano @racc1982]

@VirginMoney How long do I try for! Wait times are over an hour every time I try!

[Rowan Cammarano @racc1982]

@VirginMoney hmmmm “our team is not in the office at the moment” would say otherwise! 🤨

[Rowan Cammarano @racc1982]

@OfficialHARIBO sort it out! Out of 22 bags, we got 16 strawberries (the worst ones!), 5 fizzy sours and 1 normal bag! Where’s the Supermix?! #happyworldofharibo NOT! #scammed 🙄😂😩🧐

[Rowan Cammarano @racc1982]

@VirginMoney Access my money from a card I cancelled. So I’m basically in credit but don’t have the card anymore.

[Rowan Cammarano @racc1982]

@VirginMoney How does that help me? I just tried calling now and it said an hour wait time. No one has time to wait that long!!!

[Rowan Cammarano @racc1982]

@bedfordhospital the lady you employee on reception for Urgent Care needs some training/development! #zerocare #zerocustomerservice #zerocompassion Doesn’t hurt to try and make people’s (already bad) day better!