Richard Driscoll MBE

Ex physiotherapist now airline pilot enjoying travelling the world. Passionate about clean sport

[Richard Driscoll MBE @radtricky]

@BritishGasHelp on 17 May I replied to your request to submit a photo of my generation meter. Yesterday I received another email saying I hadn’t responded and asked me the same info again. Email is unsuccessful so called the number but it says it is not longer in use! Help! :)

[Richard Driscoll MBE @radtricky]

@HarveyNichols please may I ask why no one answers your customer services phone number listed on your website? #CustomerService #badservice #noservice

[Richard Driscoll MBE @radtricky]

@Iberia many thanks to senior crew member Dani on IB3164 today. He was very professional and friendly. Thanks for all his help.

[Richard Driscoll MBE @radtricky]

@Iberia @AirNostrumLAM @aena IB you miss the point….your gate team were there. They said they are not allowed to inform passengers of delays. Everyone stood there for 45mins with no information. They said they have no control of the information screen. How can you allow this to happen?

[Richard Driscoll MBE @radtricky]

Good afternoon @Iberia @AirNostrumLAM why “board” when there is no bus to receive the customers so we all stand on a staircase? Only three more levels to descend 😳Potentially unsafe and not a great customer experience. IB8861

[Richard Driscoll MBE @radtricky]

@Iberia @AirNostrumLAM Onto IB3180 screens said boarding, went to gate S31 Stood in queue for 43 mins with no information. IB staff at gate stood with their back to customers. IB staff said they are not allowed to make announcements about delays. #Mustdobetter. Customers deserve info @aena

[Richard Driscoll MBE @radtricky]

@Iberia @AirNostrumLAM Thanks for the reply. We stood for 15 minutes on a staircase waiting for buses….I’ll be interested to hear what your flight report says

[Richard Driscoll MBE @radtricky]

@CelebrityCruise Hi, Im not a premium member so not able to send a message until you follow me?

[Richard Driscoll MBE @radtricky]

@CelebrityCruise due to sail with you tomorrow. Over the last 7hrs I’ve been trying to complete your health questionnaire and get the following message….any advice? Looking forward to being on board tomorrow.

[Richard Driscoll MBE @radtricky]

Waiting in SYD @qf_qantas lounge for delayed @cathaypacific 138. Surprised to be told need to leave lounge as it only stays open for late running QF flights. I thought that was the point of @traveloneworld membership? Doesn’t everyone look after each other?

[Heathrow Director @LHRDirector]

Imagine the damage to your Brand when one of your aircraft doesn't make it to its destination. Not to mention the untold human cost. I don't think he understands how fatigue impacts us humans.. @EASA You need to make a call.. urgently!

[Richard Driscoll MBE @radtricky]

Hi @Jeremy_Hunt, as my MP, please lobby @RishiSunak for furlough support for the aviation sector which is in desperate need of all help possible. Thank you. @BALPApilots

[Richard Driscoll MBE @radtricky]

https://t.co/TsT7zhcYY4 I have recently Astral Elite Connect system installed. I have a permanent warning about Low Conductivity - what does this mean and how do I fix it? (Salt is showing 4.2).
How could I speak to someone for some help?
Thanks

[Richard Driscoll MBE @radtricky]

@traveloneworld good morning. The lounge information on your website for PMI lounge is incorrect. The Valldemosa lounge is no longer in contract with you. Sadly appears to be no one world lounge available in PMI.

[Richard Driscoll MBE @radtricky]

Hi @GoZeroEarth I was making a booking using your app which crashed as I double clicked Apple Pay. I can see the payment pending on my credit card statement but not received a confirmation email. Could you confirm if booking is made (16 June LHR pickup)? Thanks

[Richard Driscoll MBE @radtricky]

@British_Airways fab crew on the #BA2630 today. Was great to be back in the air. Thanks to James,Natalie and Annie and the rest of the gang

[Richard Driscoll MBE @radtricky]

Fingers crossed this works 🤞🏼🤞🏼COVID-19: 'Ultra rapid' 25-second coronavirus test hailed as a 'game-changer' in British Airways trial - Sky News https://t.co/mJ1V0nClzO

[Richard Driscoll MBE @radtricky]

@MoonpigUK very sad to hear the wine I sent for an important birthday has arrived smashed. Apparently Royal Mail says it arrived in U.K. broken. But it was woefully packed with not protection. Embarrassing for me.

[Richard Driscoll MBE @radtricky]

@Iberia_en Great service from Purser Douglas and his team on IB3175 from LHR to MAD today. Thanks so much! #gracias

[Richard Driscoll MBE @radtricky]

@British_Airways fab rebooking service from Phil (Manchester office) and Raegan (SA Office)...great advice with friendly and efficient service. Many thanks for your help.