Rami Alnawas

Objective advocate of cloud ☁️ and serverless architecture, full stack, DevOps & automation engineer. AWS SA Pro certified.

[Rami Alnawas @RamiAlnawas]

@EE can you update your postcode database. I can’t place a broadband order with it not showing the new properties. And calling your sales team hasn’t helped either.

[Rami Alnawas @RamiAlnawas]

@Vitality_UK just DM about my missing points for steps on Sunday. Can you please credit the point for Sunday steps. My workout today registered fine on the app so just Sunday points are missing

[Rami Alnawas @RamiAlnawas]

@Uber_Support I’ve been asking for an invoice from Uber trains but there has been no response from Omio (Uber trains). The customer support say they dont process payments. Uber does so only Uber (not Omio) can issue invoices. Can you sort this and send me an invoice please? DM’d

[Rami Alnawas @RamiAlnawas]

@Vitality_UK I’ve DM my details and ticket reference which has been open for over a week. Can you please escalate this as I’m not receiving any points since the 6th of November

[Rami Alnawas @RamiAlnawas]

@Vitality_UK I’ve DM’d my details as my points for workouts and steps over the past 4 days are not registering. Can you please check?

[Rami Alnawas @RamiAlnawas]

@sknclinics @sknclinics, DM. Appreciate a swift resolution

[Rami Alnawas @RamiAlnawas]

Hey @sknclinics, I’ve had to reschedule one of my appointments but the earliest you had is over a month away. You couldn’t even offer me 2 or 3 short sessions instead of one long session because you can’t claim it from what I’ve paid! How is this my problem? Put customer 1st!

[Rami Alnawas @RamiAlnawas]

@TK_HelpDesk This has now been resolved and I’ve deleted the tweet as per the advice above.

[Rami Alnawas @RamiAlnawas]

@TK_MiddleEast why do you keep changing seat numbers! Every time I pay for extra leg room seat you assign a different one last minute and don’t even issue a refund! What’s the point of offering a service you can’t honour! TK-8944457

[Rami Alnawas @RamiAlnawas]

#SavingSessions via @OctopusEnergy, glad to be in the top 10% of all 700,000+ customers

[Rami Alnawas @RamiAlnawas]

Very impressed with how quickly @OctopusEnergy resolved my SMETS2 meter hub failure. I can confidently resume using Octopus Go tariff and take part in the upcoming saving sessions! Keep up the good work folks 🙌

[Rami Alnawas @RamiAlnawas]

@VirginActiveUK hi, is the app broken? It’s been failing to refresh the class booking screen. everything else works fine. Having to use your website instead on my phone to book classes.

[Rami Alnawas @RamiAlnawas]

@Vitality_UK @OnlyOneT @Vitality_UK same here, No workouts since upgrading to iOS 16.

[Rami Alnawas @RamiAlnawas]

@glenathan @QuinnyPig AWS Secrets Manager has a few advantages:
- Secrets rotation and integration with some other AWS services.
- Cross account access.
- Replication of secrets to other regions.

[Rami Alnawas @RamiAlnawas]

@Vitality_UK I’ve just DM’d you some of my details. Appreciate your help with my query.

[Rami Alnawas @RamiAlnawas]

@ukgreenerliving can you please respond to our complaint, we will be taking this to the financial ombudsman if you do not respond today!

[Rami Alnawas @RamiAlnawas]

@rickpuigmusic @jamesmhaley @Vitality_UK Ditto

[Rami Alnawas @RamiAlnawas]

@TomNomNom Ah, this must be a parcel destined to the squirrels at the Charlie chocolate factory

[Rami Alnawas @RamiAlnawas]

Hey @OctopusEnergy, I emailed you on the 9th of August about my tariff change, haven’t had a response yet. What the response time on these please?

[Rami Alnawas @RamiAlnawas]

@MarkSailes3 Awesome! Congratulations Mark.