@KenyaPower_Care Extorting people to pay for a bill for houses that aren't related by refusing them to purchase tokens is highly irregular and must be illegal. How do you propose to resolve this illegality without further legal measures taken by us?
@KenyaPower_Care Hi. Account number 04226189324 cannot load tokens. Receive this message: Transaction failed. The format of your account number is incorrect. Please check and try again with the correct format of your account number.
@KenyaPower_Care We have had no power since 8am but it was very unstable since it came back at 7am from last night midnight. Account Number 54606925987. Balozi/Roasters area
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@AAR_Insurance Thank you for your quick response. I have decided to just pay for it out of pocket as my health and safety is paramount, not trying to save a few shillings. I'm very disappointed by how this has been handled though
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@TreyStixxF1@KenyaPower_Care Still waiting for my refund over a year later. I even moved houses so when they eventually refund them it will be for a meter I don't even use anymore
@KenyaPower_Care I have not received my tokens:
QC15Y9VQAP Confirmed. Ksh2,000.00 sent to KPLC PREPAID for account 22213968237 on 1/3/22 at 9:54 PM New M-PESA balance is Ksh xxx. Transaction cost, Ksh34.00.Amount you can transact within the day is 298,000.00.